Comments on: Why Yell? http://firehousezen.com/2009/07/12/why-yell/ Deeper Discussion on Fire & Emergency Services Leadership Thu, 29 Jul 2010 16:14:37 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Declarative, Imperative, Interrogative and Exclamatory | Firehouse Zen http://firehousezen.com/2009/07/12/why-yell/comment-page-1/#comment-272 Declarative, Imperative, Interrogative and Exclamatory | Firehouse Zen Wed, 21 Oct 2009 11:01:23 +0000 http://www.firehousezen.com/?p=527#comment-272 [...] you to realize I am yelling at you without necessarily having to raise my voice (although from my earlier post about yelling, I’m sure you understand that this isn’t feasible all the time).  When writing though, [...] [...] you to realize I am yelling at you without necessarily having to raise my voice (although from my earlier post about yelling, I’m sure you understand that this isn’t feasible all the time).  When writing though, [...]

]]> By: Joseph Schmoe http://firehousezen.com/2009/07/12/why-yell/comment-page-1/#comment-209 Joseph Schmoe Mon, 13 Jul 2009 16:43:50 +0000 http://www.firehousezen.com/?p=527#comment-209 I usually regret it when I yell as well. The people who know and love me accept it as a part of my persona, those who don't well either they get over it or they don't. I will usually apologize when I am wrong or out of line. I hardly ever hold a grudge. Some folks (rarely) just need to be yelled at once in a while. I know I do. Thanks for the post I usually regret it when I yell as well. The people who know and love me accept it as a part of my persona, those who don’t well either they get over it or they don’t.

I will usually apologize when I am wrong or out of line. I hardly ever hold a grudge. Some folks (rarely) just need to be yelled at once in a while. I know I do.

Thanks for the post

]]> By: Tom Bouthillet http://firehousezen.com/2009/07/12/why-yell/comment-page-1/#comment-208 Tom Bouthillet Mon, 13 Jul 2009 13:05:10 +0000 http://www.firehousezen.com/?p=527#comment-208 I guess my fear would be that my subordinates would think I wasn't approachable and fail to communicate critical information to me. The more I study CRM (and I know you're doing the same) the more I realize how critical effective 2-way communication is on the fireground. Sometimes, you have to "yell back" (that section really made me laugh). People who study NLP (not that I endorse all of their beliefs) will tell you that someone who is yelling at you needs to be met with the same level of intensity or your message will not get through. I've also noticed that a calm composed demeanor will just make them even more angry (more true with men and women than bosses and subordinates). On the other hand, the bible says a soft answer turneth away wrath, so who knows? It seems to me the trick (sometimes) is to capture it at high intensity and bring it back down. I've had to do that on numerous emergency calls where a bystander was upset or hysterical. Of course, you have to be careful when you try this technique on a superior! It does seem like "yelling back" and while anyone who yells at an adult should anticipate the possibility of getting yelled at in return, rank does have its privileges. Tom I guess my fear would be that my subordinates would think I wasn’t approachable and fail to communicate critical information to me. The more I study CRM (and I know you’re doing the same) the more I realize how critical effective 2-way communication is on the fireground.

Sometimes, you have to “yell back” (that section really made me laugh). People who study NLP (not that I endorse all of their beliefs) will tell you that someone who is yelling at you needs to be met with the same level of intensity or your message will not get through.

I’ve also noticed that a calm composed demeanor will just make them even more angry (more true with men and women than bosses and subordinates). On the other hand, the bible says a soft answer turneth away wrath, so who knows?

It seems to me the trick (sometimes) is to capture it at high intensity and bring it back down. I’ve had to do that on numerous emergency calls where a bystander was upset or hysterical.

Of course, you have to be careful when you try this technique on a superior! It does seem like “yelling back” and while anyone who yells at an adult should anticipate the possibility of getting yelled at in return, rank does have its privileges.

Tom

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