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Get Your Facts Straight

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DSC00043As usual, Dave Statter is hard at work getting us News from the Beltway, where there always seems like something is going on (it’s a happening place).  In this case, crews were on scene preparing to extricate a patient declared deceased when it was determined that the victim was in fact, alive.  While I was not there, nor are all the facts out there for examination yet, it makes for a very graphic illustration of today’s discussion: What facts may seem to be in evidence right now may not always be accurate, thus the need for continual re-evaluation of your situation.

I’m not advocating continual monitoring of the “pre-hospital dead”, although I would hope that this is a good case for the medically affiliated that we need to insure pulslessness and apnea, and confirm asystole in three leads (and print it).  That is called triangulating your facts and documenting them in the hopes things don’t change later (like the person is actually alive).

No, what I want to discuss is that in all kinds of places where we need to make a decision, even though something appears to be true right now, it might not be in a few minutes, a few hours, or a few days.  Conditions change and regardless of the origin of the facts you hold dear, they might not always be accurate facts.  The response to this ever-changing environment isn’t to throw up your hands in frustration (like my children and firefighters seem to do sometimes), but to re-evaluate your situation and to flex with the new conditions.  There’s a quote attributed to Whitey Ford I heard years ago (and of course, I can’t find my source now) and I have to paraphrase it because I don’t remember it exactly: “Don’t make up your mind about something until the moment you absolutely have to; it may be that by the time for coming to a conclusion occurs, the conditions may have changed.”

People who worked with me closely before I made Chief probably recall my frustration with schedule changes, personnel changes, equipment and apparatus changes that occurred over the course of a shift, often with no warning.  Now as a Chief Officer, I have a different perspective on the situation because I now have to step back and look at “the whole forest”.  I now understand how and why some of those “course changes” have come about and I also see why frustration with those changes is counterproductive.

As firefighters, we deal with changing conditions on scene without too much drama.  We know Murphy is a constant companion and if anything, we are surprised if everything goes RIGHT on a scene.  No incident is “textbook”.  But because we are good at our jobs, we flex with the new situation, understand it, and make whatever we have work.  Why we can’t do that in our daily operations, I guess, is my question.

If there’s anything I know about myself, it’s that I know I am not a patient man.  In fact, I’m probably one of the least patient people I know.  I also know I don’t have a lot of tolerance for less-than-excellent performance.  But part of maturing and growing involves experience, and experience shows us that there are many changing elements that occur over the course of a day, and a life, and reacting to them rather than soaking them in and understanding them (and then solving the problem) isn’t productive.  In fact, it is stressful and irritating to those who we have to live with.

I have a lot of personal growth and understanding to continue working toward and I wish some of this stuff would have been shared with me when I was a firefighter and a young officer, but it wasn’t.  I now have that benefit of experience, though, and it is my responsibility to share it with you all.  Take the time to understand the situation and instead of criticizing, find benefit in the lessons we learn and resolve not to let mistakes happen again, or at least in the environment we personally control.

Get facts before making critical decisions and don’t dwell on them too long, because in many cases, the facts will change before you even get a chance to decide on them.  Take decisive action when necessary, and when not, take considered action, and always, always, continue to re-evaluate the situation. By understanding your surroundings, you will be safer and your life richer for it.

Trust Is The Mortar

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My Grandfather "Smokey", my sister, and Smokey Bear.

My Grandfather "Smokey", my sister Colleen, and Smokey Bear. Unknown which cousin is in Grandpop's arm.

Trust is the mortar, the bond between power and responsibility.  Without empowerment, people are unable to act on their vision.  Give someone power and they are free to create all kinds of possibilities.  And in turn, if you give someone power and they squander those opportunities, those with power are reluctant to share it again.

There are several reasons why “leaders” fail to empower others, some of which involve the hesitancy to trust others to use the power wisely.  There may have been a precipitating event to foster this mistrust, or a cumulative effect may have occurred.  There are those who distrust others based on perception.

Take, for example, those who mistrust others because of outward appearances.  If you come into my place of business to get a job and don’t look professional, if I’m trying hard to convey a professional appearance, then you shouldn’t be surprised if it requires me a moment to trust in you.  Dressing the part goes a long way toward opening doors; in fact, it opens more doors than closes them.  But this is just the beginning: speaking my language- not just English, but using intellect and knowing the jargon- permits me to believe I can trust in you that you know what I know.  Using logic permits me to believe that you are mature and understanding of the options, and thus, maybe trustworthy.  None of this in and of itself should establish your credibility; you may dress like a slob and be a genius.  You may not have good English skills and yet have an amazing amount of information to share.  You may be one of those crazy artists who isn’t very logical, but has an excellent abstract way of looking at a problem.  But each of these things allows me a good feeling that I can take as: this person understands that what I think is important, they think is important.

Now while you can dress the part and talk the talk, that doesn’t make you trustworthy.  That’s the realm of the con man.  That gets you in the door.  The essential element is that once I allow you to open the door, you prove that the small amount of trust I hand over to you is nurtured and used appropriately.  Furthermore, if I permit you this trust, if something goes wrong, instead of stepping away from the situation, you own it and work to resolve it, I’m more willing to at least extend you a certain amount of trust again.

It’s completely give and take and it requires a certain amount of credit and repayment.  But given that transactional experience, a partnership between people is formed and the bond increases, just as mortar cures over time.

Right now in Haiti, for the survival of their nation, true leaders must come to the forefront.  They have an opportunity to rebuild their nation and make it strong.  There was a lot of work to be done before the disaster and the squandered trust between the “leadership” and the people is certainly a problem.  But when I know for fact that a lot of work is needed to restore their infrastructure, that indicates to me many opportunities for people to shine, to show others their devotion to hard work, to innovation, and to creativity.  If the leaders really desire change for the better, they need to foster a new generation of Haitians with power to improve their economy and their standard of life.  And while the disaster is only a week or so old, and the devastation so close at hand, it makes it difficult to focus on the future, but the future is there and waiting.  Once the fog lifts, enlightened leaders should seek those who desire a strong nation and employ them to rebuild it.

In this nation as well, there are those of us who are sick and tired of the two party system, the system that seems to be all about itself and not about us, and desire leaders who don’t give in to the rhetoric of the ultra-left or ultra-right.  There are those of us who simply desire to do right by each other, to look out for one another and not see things in the extremes but in shades of gray, because we all have value, and we should all be able to engage our dreams, but not at the expense of others’ dreams.

In your particular environment, insure that those around you are given the trust they need to succeed, and if you are in the position that someone entrusts you, make the most of it.  Insure you give back what you receive, and share that power as well, and create opportunities for others, and work together to make each other stronger.  Together we are greater than the sum of our parts.  That’s what synergy is all about.  Given the right amount of trust and taking responsibility for our actions (or our failures), we can grow and we can achieve excellence.

Report From Haiti

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n15296902663_9822Today through the SUSAR network received a report from friends on the Puerto Rican US&R team, reporting that their team arrived in Haiti on January 15th just after midnight.   They reported that their Base of Operations (BoO) is located at the Port-au-Prince Airport and that United Nations personnel are in charge of the SAR Operations.

The information went on by telling  us that “they divided the city in 25 sectors across the most affected area. Search Operations runs during day time only due to Security issues. Rescue Operations continue during the night when and only when live victims are found”.  The UN sounds like they are handling much of the logistical coordination as well, which makes sense because they already had a presence there.  Transportation to missions are provided by United Nations vehicles and the UN provides force protection with Military Police for the teams.

From this report, it sounds like New York TF 1, Florida TFs 1 and 2, Virginia 1, California 2, and Colorado 1 are working in country, as well as teams from Jamaica, Costa Rica, Salvador, Peru, Ecuador, Nicaragua, Luxemburg, Canada, Russia, Spain, China, France, Iceland, St. Domingo, Mexico, Netherlands, the UK and Colombia.

Taking FHZ to Wayne County, PA

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taskforceone logoAs a quick aside, if any of you are interested, I’ll be in Wayne County, PA on January 30-31, teaching at the Browndale Fire Department.  I don’t know if there are any open spots left, but contact info is on the flier.

Whether you are a seasoned officer, one newly promoted or just are aspiring to become an officer, this program will provided
you with the tools you need to meet that challenge. A company officer’s job is difficult, especially if you have not
been prepared for the transition from firefighter to company officer. This program, through a series of interactive exercises,
role playing and problem solving activities will provide you the tools needed to succeed in the station and on the fire
ground. Through computer simulation exercises and other interactive activities, students will have to opportunity to participate
in several emergencies under the watchful eyes of our instructors. Our faculty will share their “best practices”
showing the way it is really done in today’s challenging and ever changing fire service.

The course will be “Command for Company Officers” and as Ron Richards, of Task Force 1, Inc. describes it:  ”A company officer’s job is difficult, especially if you have not been prepared for the transition from firefighter to company officer. This program will provide you the tools needed to succeed in the station and on the fire ground.”  So if you’ve got the time and you are in the neighborhood, come on by.

US&R in Haiti: Wishing vs. Planning

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SC-TF1 US&R working in St. Tammany Parish, LA after Katrina.

SC-TF1 US&R working in St. Tammany Parish, LA after Katrina.

I’m sure everyone out there continues to keep an eye on Haiti.  I’m not easily shocked, yet even I have been amazed at some of the scenes from down there.  Every time I see another bit of news, I want to go hug my children and remind myself how fortunate we are.

When friends and family see the situation there, not knowing how US&R deployments really work, I get asked if SC-TF1 is going.  Each time, I have taken that opportunity to explain the workings (and separation) between the USAID/DART assets and domestic response (FEMA US&R and State US&R assets) and how “task forces just aren’t sent to international disasters through FEMA”.  Of course, by saying “never”, something I NEVER thought I’d see in all of my years working in this business is occurring: the cooperation and coordination of FEMA with EMAC for the possibility (note I said, “possibility”, not “probability”) of State US&R Task Forces being deployed along with FEMA-sanctioned assets to an international disaster.

But all that being said, in watching the events unfolding, I continue to try to get my head around the response and it frankly has been a challenge.  With any disaster, there needs to be an attack plan, but in most cases, these plans hinge on some basic tenets of organization, none of these which seem to apply in Haiti.  Having been hit by several prior disasters recently, the country was already in extremis and the current situation obviously doesn’t improve things.

I have already heard from my sources that the teams that are there are working under heavy force protection.  Any of us that thought operating in New Orleans post-Katrina was sketchy, one look at the situation in Haiti makes us understand that at least we had the force of law SOMEWHERE on our side.  Reports have indicated that aside from the overwhelming number of missions and dangerous conditions, another part of the reason that engaging missions is problematic is because there simply isn’t any way to get the equipment from the airport to the disaster: roads were bad to begin with, there’s only one active runway at the airport, and there’s no machinery to off-load equipment and supplies.  Once the materials do happen to get onto the ground, no matter what conventions you try to apply for allocating the resources, there isn’t any guarantee the locals will comply with it anyway.

So for this disaster, there are other “sub-disasters” that make it much more dire, and even the media isn’t astute enough to understand it.  This situation is going to get MUCH worse before it gets better, because there’s no way to effectively get the help to where it needs to go, and if it did get there, there’s no guarantee that it will be applied to the right area anyway (unless you count “at gunpoint” as an effective means of allocating resources).

While equipment and supplies are arriving, we could just send everything we have to the area, but without the people who know how to work it, the equipment is useless.  While one friend of mine said to this, “If you gave me a concrete cutting saw, I could probably figure it out”; I mentioned to him that if you didn’t know water was an important part in making the saw blade cut more effectively, failing to do something as simple as that might mean the difference between extricating someone with one blade or a half-dozen blades.  It occurs to me that there are nuances of working with our US&R tools that are completely lost on the uninitiated.  I said this the other day: “It’s the definition between an organized US&R resource and ‘mobs with shovels’”.

My point is, after all this rambling, is that this is very much a teachable moment for everyone, just as I hoped Katrina and other disaster have been.  Even for some of my non-emergency service readers out there, there is an extremely important lesson to be learned: Every community must understand its vulnerabilities and the potential for disaster, and plan accordingly.

The caveat to this is, that despite the presence of a written plan, you can have every contingency covered and discussed, if you don’t understand and practice the plan, it isn’t worth the paper it is written on (Anybody remember Katrina?).

It is imperative that elected officials along with those of us who serve the public safety sector of our respective communities (AND the citizens living in those communities) understand what likely scenarios can occur, know where the vulnerable populations exist, and understand what resources are needed.

For responders: If those resources aren’t readily available, it is then incumbent upon us all to know where to get those resources, how to legally obtain and use them, and even more important, when and how to call them.

For the elected officials: It requires insistence on development of these plans as well as FUNDING to support the plans.

For non-responder citizens: Maybe you should understand that you have a part in this as well, to insure you are prepared to go it alone for at least 72 hours and maybe have some ability to rely on your own preparedness and not look to government for the total solution.  Try checking out the recommendations here at the FEMA website.

So without too much further delay, maybe this is a moment for all of you (elected officials, responders, and citizens) to dig out your volumes of plans and look through them and begin to understand not only what is in them, but at least what your part in that plan will be if, God forbid, you have to utilize them.   While we here in the United States are subject to the same disasters as other nations, at least here, there is the force of law to keep this type of situation from getting out of hand (note the sarcasm).  My suggestion: have a plan, support it, practice it, and if things go badly, USE IT.

Stay safe and let’s keep the responders as well as the citizens of Haiti in our prayers.

Urban Search and Rescue – Rockbreaking 101

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SC-TF1, GA, and MD-TF2 working with St. Bernard, LA at Katrina

SC-TF1, GA, and MD-TF2 working with St. Bernard, LA at Katrina

Since there seems to be a huge lean forward from people who want to know more about US&R, and since US&R is (and has been) one of my main projects for over twenty years, I figure I’ll take the opportunity to point you all in some directions for information, as well as provide some useful links other than the standard FEMA sites.  I’ll start off with one or two and add some more as time permits.

Also, if I have missed a good link (or source), please add it, because any errors or omissions are likely just my failure to remember someone while sitting here for a moment, rather than deliberate exclusion.

I’ll start of course with my baby: the South Carolina US&R Task Force, which is a state-sponsored NIMS Type 1 equivalent US&R Task Force.  Our deployment to St. Tammany and St. Bernard Parishes during Hurricane Katrina established us on the map as a viable response asset.  While I am no longer the Director of this organization but serve as Deputy Director in an advisory role, it is still my pride and joy.

There is another US&R project of which I am very fond: the State Urban Search and Rescue Alliance, better known by its acronym, “SUSAR”.  This began as a consortium of 19 states, including Puerto Rico, meeting for the first time in July 2005 at the South Carolina Fire Academy in Columbia, SC.  Now it has representatives from over 41 states and we have earned the consideration by many other affiliated organizations as we help to advocate for these state teams which previously had no voice.

One Firefighter Nation there are several US&R “social” groups: Urban Search and Rescue, of course; USAR/FEMA; and USAR.  You can join into the discussions there and say your piece, or at least get to meet other like-minded individuals.  There is also the Cancel The Engine site on there, which has a lot of rockbreakers hanging out looking for something to tear up.

I’ll take the time to add some more later, but if you have a link near and dear to you, feel free to add it on a comment, and if it is appropriate, I’ll add it in.

Vigilance and Haiti

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South Carolina US&R Task Force at Vigilant Guard

South Carolina US&R Task Force at Vigilant Guard

As is always the case in times like these, fire and emergency service providers stand ready to send whatever relief is necessary to aid the survivors of disasters.   While we continue to keep the residents and visitors to Haiti in our thoughts and prayers, an open letter to the fire and emergency service community from FEMA Deputy Administrator Richard Serino reminds the response community that self-deployment to the disaster areas is not advisable.  For a number of reasons, there needs to be a coordinated response so that well-meaning people and resources don’t ultimately overwhelm what is already bedlam.

While it may seem counterintuitive to some not to send EVERYTHING to the region, I’m reminded of the scenario that presents itself in football when the defensive end is told repeatedly, “Seal the ends and don’t let anyone out” and after being told that twenty times (and having no backs running around the end), he decides to “get involved” and leaves his assigned area, only to be left in the dust by a screen or a reverse.  His job was to protect the flanks from just such a move, and failing that, this weakness was not only recognized by the offense, but exploited.

It is imperative that we take this opportunity to recognize that these disasters also affect our own communities, and this is the time when increased education of your customers is important: what to do if something like this happens here, who will respond, what your capabilities are and how you plan to address your needs in a disaster, and so on.  This is the time when you contact your representatives and reinforce to them that we have emergency operation plans in place and resources, and educate local responders what to do and how to obtain these resources.

Most importantly, someone needs to be watching the outside, anticipating that at any time, events can also happen at home.  In that event, teams selected to move into the Caribbean to aid Haiti may need reinforcement back in their home jurisdictions and we should be ready to help in those situations as well.

Everyone has a part on the team.  Take this unfortunate situation and at least turn it into a “teachable moment”.  If you fail to do this while it is fresh in the minds of the public, I can reassure you, look at past disasters and see how fast those moments faded from view.  We can prevent death and injury often by educating people as to what we do and how to get us when they need us.  But in order to do all of this, we need support, not just during the disasters, but in the times in between.

Keep our fellow US&R teams in your prayers as well as the citizens and other responders in this most distressing of situations and make sure we are ready if anything else goes down on our watch.

Fire/EMS Blog of the Year. Hmmm.

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webIMG_2025I’m flattered that we (okay, at FHZ, there’s  just me, actually) here at FHZ put up just enough smoke and mirrors that we were nominated over on The Fire Critic for Fire/EMS Blog of the Year.  While I am honored, I count myself as humbly fortunate to simply be on the same network as some of the heavy hitters in Fire/EMS blogdom and submit that if you haven’t taken the time yet, take a ride over to some of these other excellent blogs and give them a little of your feedback.

These folks work hard in their regular jobs then turn around and put something out there for you to read on a semi-regular basis.  I’m not even going to attempt the screw-up I pulled off a few months ago on Firefighter Nation and try to name a few of them, only to realize how many I left off (see guys, thought you’d catch me again).

We have stuff for the aspiring company officer, chief officer, or backstep firefighter, as well as for the paramedic and for the “ambulance driver”.  We can get hard news, we can get hard news as seen in the digital day room, and we can get even opinion and fiction all interspersed throughout one blog.  There are ratings of other blogs and sites, observations and links to others, and discussion of wildland firefighting, marketing your department, training, safety and leadership.  There is everything EMS from aimless tweeting to scenario based reading, stories of brotherhood no ocean could separate, and views of rural, suburban, and even urban EMS.

I have my own opinion as to which sites are deserving of this award, but I also pose that there are also many other sites out there that aren’t a member of FireEMSBlogs.com that are excellent as well.  Some I hope to see join us over here in the future (look down my own blogroll and check out some of those; the ones I’ve listed are pretty good, and there are even some others I haven’t added on yet).  Some are probably happy where they are.  And some of them are toiling away in relative obscurity, not because they aren’t very good, but because they just simply haven’t gotten the exposure yet.  They’re like nuggets of gold hidden in the mud, waiting to be panned out and shined up. I encourage you to take the advantage of reading the other blogs from my colleagues; they have some amazing stuff.  Let them know I sent you.

But while you’re at it, take some opportunities to look at the rest of the blogroll on some of these pages.  There are some up and coming bloggers who I think have the right ideas, they are witty, fresh, and entertaining.  Of course, some are not.  But my point is that there is a wealth of information and perspectives out there that we should all be looking at, to learn and to understand, in this new year. And while you’re at it, swing on by The Fire Critic, throw him some props, and give him your opinion on the Blog of The Year.  And as appreciative as I am for being considered, I think I’d rather you look hard at some of these other blogs and consider how much more they are deserving of such an honor, because they truly are “good stuff”.

Taking The Plunge

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webIMG_2005Happy New Year!

Recently I was on my way to work and marveling at the sunrise (I get a good shot of it going over the Cross Island bridge on the way to my station) and got to remembering one call where a person dove off that very same bridge.  I was thinking, if you’re going to pick someplace to move on from, that’s a pretty scenic spot to do so.  It also brought up to me the dichotomy of risk vs. reward.

While the individual I was remembering had a reputation for making daring but risky decisions, you have to understand the motivator for someone like that.  If you can pull it off, you’re a God.  A stunt like that makes for a lot of interesting conversation later in life.  The downside, however, is when you fail, you fail catastrophically.

When we choose to forgo a risk/benefit analysis, we do just that.  In fire/rescue, the risk we take also involves death-defying heroism if you can pull it off, or grave consequences if you don’t.  While diving off a bridge seems to be the start of interesting cocktail party conversation, failing to appreciate the impact when you hit the water (literally) or the swiftness of the current below indicates a lack of total understanding of the problem.  When we plunge headlong into a fire with no idea of the conditions or into a rescue without considering the hazards that exist, we aren’t being professional.  We are choosing bravado over intellect.

I’ll keep it short because I’m juggling a few projects, but appropriate risk/benefit analysis requires a total understanding of the situation.  Failing that, at least a brief contemplation of the major risk involved is required.  There are people in our business who don’t even think when they go into harm’s way.  How many times in a media interview with “the hero” have you heard someone say, “I didn’t even think about it”.  I’d be curious to know if we were able to interview those who didn’t make it; would they say the same thing?

Understand your situation and make intelligent decisions, not irrational ones. It’s the difference between the steadfast and respected commander and the impulsive private.  If you want to be a leader, act like a leader.