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Your Altruism Is Hereby Noted

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I was reading the never-ending stream of discussion on Dave Statter's site about the AZ fire department refusing respond to a structure fire three miles away from their station because the home was in an area that was not paying for fire service.  And we have had this discussion many times before, here on Firehouse Zen, a la South Fulton County and others.  And I am constantly surprised at the discussions that go on regarding the "pay to spray" concept, since, by now, I would have thought most communities in our nation would have gotten a clue and done something about it, one way or another, or would stop acting so surprised when it happens again.  And it keeps happening again. And again.

When I was a very young firefighter, I remember this very same kind of event occurring with a subscription fire department.  I also remember being outraged that something Ike this could occur. Really, we are altruists, we firefighters, and we do this stuff not for the pay but for the love of our fellow man.  Right?  But, some thirty years later and more jaded and cynical, I wade into this conversation with a dose of reality for you.  While it is great that we are all so willing to serve and to lay down our lives for others, there comes a serious discussion that is higher on the food chain than we happen to be.  This discussion lies at the feet of those who make these policy decisions, at the jurisdictional level, and with those who claim the fire service is gutting their wallet for all they can get, then act stupid when we tell them all this stuff costs money.

This situation is heartbreaking and I can certainly empathize with the homeowner, my own family having lost everything we had to fire when I was young.  But I also know from the perspective of a community activist: if a necessary service or facility is needed in my neighborhood, I work to fix it, or build it, or develop it.  I don't sit around and wait for someone else to do it.  If I were in a situation like this, I'd work with my local fire department to get them funding.  I would help with fund raising.  I would be a total pain in the ass to my elected officials and agitate to resolve the problem.  But I wouldn't just stick my head in the sand and hope nothing happened.

Please don't take my tone as being disparaging to those of you who feel the urge to help regardless of whether the person pays or not.  I certainly believe in selfless service to my neighbor.  I am happy to be there in their time of need and regardless of their ability to pay.  But I have a question for those of you who are getting emotional: "How many times does it have to happen before the elected officials in these communities get a clue and ensure that sustained funding is provided for fire protection?"

I feel stupid just repeating it, because the subject has been covered SO MANY TIMES; these trucks cost money.  The fuel to send them costs money.  The equipment on them costs money.  The insurance costs money.  The protective gear we wear costs money.  The station we respond out of costs money.  It's not even an issue of paying salaries and benefits; just the most elemental of operations at least requires the means to put out the fire and that requires funding. Do the citizens in these neighborhoods just assume the fire department will pay for these needs and they can get by without paying for the service?

You take a gamble when you decide to go uninsured, or in this case, live in a community who won't pay the bills.  While I agree that there are likely some contributing factors, it is as simple as this: If I lived in a community and there wasn't police protection, I'd find out why.  If the community leaders refused to help, I would do something about it.  Or perhaps (which will make the pro-gun advocates jump with joy) I would arm to protect myself.  But I wouldn't keep quiet and accept that I would be without help in the event I needed it.  

The real tragedy is that over the history of our nation, when "real" leaders realized fire protection was substandard, or too far away, or wouldn't be available to them, they organized their own fire protection.  In this day and age, one could even add sprinklers to one's home, you could be fire safe and maintain your home and property correctly, and if you absolutely had to, you could even provide your own fire apparatus (people still do this).  But even if one can't afford to pay a subscription, there should be some alternative solutions, like a community grant to pay for those who haven't the means, or maybe even some work equity to pay the subscription off.

This leads into discussion on the situation in these communities in regard to "service".  Volunteerism is a highly commendable and altruistic calling, not just in the fire service, but in many community services who lack the resources afforded to other projects.  I volunteer as an advocate for those with Down syndrome; I volunteer to help the homeless and hungry; I served for years with a camp for children who have vision challenges; and I support a whole range of other causes.  I would never withhold assistance to someone who needed help.  In fact, that is why we are there, to help.  But if the people who need the help can't fund the service, it is incumbent upon us, as leaders of these projects, to find out where to get those funds.  I may seek corporate funding, or community funding, or tax funding, or pay for things out of my pocket.  But the money has to come from somewhere, and if we were in the situation of helping someone who could afford help, I would certainly expect them to have some equity in the solution.

"Pay For Spray" is a pretty derogatory descriptor of the situation.  I would bet that the firefighters in these communities are challenged between doing what is right to help their neighbors and the elected officials who chose to abandon their responsibility for ensuring public safety needs are adequate.  This is not an enviable position to be in. But frankly, those of you who are so aggrieved by this situation should really consider moving to these areas and offering your services free of charge, putting diesel in using your credit card, and paying the light bill, because it sounds like they would love to have you pay for it all out of your pocket.

Instead of bashing the department's chief for having to make a tough decision, perhaps we should focus the blame squarely on those  who created the problem: The taxpayers and politicians who knew they had coverage issues and elected to abandon their neighbors out of convenience.  If you have a subscription service, as I said before, you'd better have an alternative plan in the event someone doesn't pay and you have to go into action.  And if the answer from the town fathers is, "Too bad", that should be widely known in the community, in the media, and everyone involved, and there should be no shock when it actually occurs, because trust me, it will.

 

Crying For Help

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Over the past few days I have seen some news items that really point out the need for more comprehensive mental health assistance.  Between the situations with the firefighter threatening his co-workers in Kansas City and the police standoff with ex-Notre Dame defensive coordinator Corwin Brown at his home near South Bend, the subject seems to come up again and again.

Without a doubt, issues of mental health seem to  have always been one of those sensitive issues that no one would talk about.  However, there was an article in Sports Illustrated this past week about the Miami Dolphins' Brandon Marshall in which he has been candid about his mental health challenges.  His bravery in discussing the subject openly has been refreshing, as it is a message to others who have issues that they are not alone, and that seeking help is not a sign of weakness.

Any admission of mental incapacity is traditionally stigmatized but it really shouldn't be.  Mental health problems originate from a number of different sources, but especially now in our nation, everyone is subject to being overwhelmed.  The stress that I can personally sense with a number of people I know is higher than I have ever known it to be and I'm positive that anyone reading this probably knows their share of individuals who are struggling as well.  Between the roller coaster ride our economy is on, the overwhelming number of jobless, foreclosures, environmental disasters, terrorism, and other world wide concerns, even if you are normally pretty stable, in these times pretty much anything could be the final straw.

We spoke of inordinate stress reactions before in this forum, like back with the massacre in Arizona where a firefighter failed to respond to this incident.  There were plenty of people who were quick to judge but had no idea what the basic issues were.  I don't even know that we still have all the answers.  But while today you may feel like you have a grip on things, tomorrow could be the beginning of the end of your current world.  I heard a figure the other day that said that one out of every seven Americans right now is on the food stamp program.  I'm watching Dateline NBC as I am writing this, where Lester Holt is doing a piece on three women in Millen, GA and the effect the economic recession is having on this small town.

It's easy to be smug about how good your life is when things are going well.  It's easy to think that someone who is having a major crisis should just suck it up, because really, how bad can it be? Well, it is a testament to the maturity level of some of the trolls who prowl the web as to how quick they question someone's integrity because, say, they aren't half the Superman they happen to be.  Frankly, I have met some of the individuals who make statements that parallel the "We fight what you fear" mentality and you know, I question their sanity and their ability to fight fire more than anyone who has the courage to admit they need some help.

There is a dividing line between those who need institutional care and those who are in the midst of a crisis.  And while the grand arena is "mental health" and I am in no way qualified or knowledgeable to discuss the differences, there is an obvious need for people to be compassionate and understanding, because today's bad day could be tomorrow's nightmare.  Don't be so quick to make statements that question someone's dignity just because they have hit a wall.  I hope to never face those challenges myself and I hope you don't ever have to either.  If you need help, get help. And if you know someone who needs help, be a real leader and do what you can do to compassionately point them in the right direction.

Scary Rhetoric and Hypocrisy

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I can't imagine that there are much louder events than the crashing noise a meteor makes when it is hitting a planetary object.  To look at a crater made by a meteoric impact leads me to assume it is a horrible train wreck of an event.  So when the high and mighty go to ground, the noise seems to be equally stunning, especially if you believe in the individual beforehand.

People love to hate hypocrites. When a person or a group allows their reputation to be portrayed as one of honor and good, and then that trust is betrayed, then their actions can be seen as patently hypocritical.  Those are the people who do things like run on a platform of family values, only to be shacking up in South America on taxpayer funds.  Or doggedly pursuing impeachment of a President for being adulterous while engaging in their own adulterous affair. Or the religious who rail about the wrongs of homosexuality, only to be having a few of those relationships on their own.  One of my least favorite college football coaches, who has led under the premise of being forthright and wholesome after his claims that he knew nothing; Well, maybe he knew a little more than nothing.  And of course, there is this Weiner saga that continues to keep playing.  

Since the firefighter is held to be an example of virtue, bravery, and service in the name of the community good, when one of us fails, we can expect it to get serious play.  And in this day and age where so many people are looking for heroes, when we get it wrong, we get it wrong in a big way.  The backlash continues to flow as it seems like from one day to the next, one or more of our own pulls a new rabbit out of the hat and ends up with their mug shot splashed across the front page.

I also like to read the comments in the stories as Statter and Firegeezer where a number of our brethren sanctimoniously proclaim the fallen as garbage and a disgrace to the uniform.  But really, here's where it really gets ugly.  Check out the comments on this article from the Las Vegas Sun.  You can also check out the whole story there as well, but one look at the comments and you can see that the idea of the public singing our praises as "heroes" has been replaced by angry, bitter tirades against what we do not only while not running alarms, but even while providing our service.  And I don't even know what it is that these guys may or may not have done to draw this kind of fire.  I don't know that they did anything wrong or they have just found themselves poorly positioned in the center of a taxpayer backlash against spending.

Just yesterday, my own organization happened to be fighting a decent sized brush fire in a residential area.  With all of the coverage of the devastation in the Arizona wildfires you'd think citizens would be praising a fast, aggressive response; instead, at least one TV news report (not the one cited) pointed out the "inconvenience" of residents not being allowed to their homes until the fire was declared under control, and I corresponded and talked with a few people with very similar complaints.  Fortunately, all of my interactions were positive and once explained, the individuals were at least a little more grateful.  But what we have always taken for granted (that the citizens see us as positive, upstanding members of the community), has been replaced in many jurisdictions as our being selfish, lazy, and out-of-control.

There's enough ugly to go around right now without our own people bringing it down upon us.  It is up to each and every one of us to weed out those who continue to give emergency service a bad name with their negative attitudes, their arrogant behavior, and their me-first mentalities.  The good name and the "hero" portrait of emergency service, like it or not, came about because we put it on the line for our neighbors, we genuinely cared about our community and serving others, and because we were always seen as hard-working, blue collar people.  When a firefighter said something, they shot straight, but it was said with concern and compassion.  We have always been about getting the job done, no matter what, no matter how dirty or dangerous, but without bitching or complaining or pointing out each others' faults.  This is not how we work today.

Let the politicians, TV preachers, Wall Street CEOs and the other scumbags be the hypocrites and punching bags.  Each of us should be serving as a positive example of how to do this job, volunteer or career, and without acting like a bunch or amateurs and whackers.  Man up (that includes our sister firefighters as well) and do the job, and while you need to educate the public in what we do and how they interact with us to provide a team approach, don't call attention to yourself for doing it.  Just do the right thing and we'll all be fine.

Tuscon – There But For The Grace of God Go I

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We get facts before making knee-jerk decisions on the incident scene. Why do we fail to do this everywhere else?

I sat down to write this not to defend the man’s actions, but to reflect on the collective anger of the masses.  I actually picked up the story of the firefighter refusing to respond to the Tuscon shooting incident not off of Statter, as many of you may have, but from a news aggregator on Twitter.  I immediately went to the story and while I had to wince at what occurred, I was even more disappointed in the troll activity, which didn’t take long to build.

Before I even went to see what our beloved Fire News blogs like Statter, Fire Daily, Fire Critic, et al had to say (and what you all had to say), I felt it important to say this piece about what went on in that fire station that day.

Unless you are a Tuscon firefighter or officer who happened to be in the room at the time, YOU DON’T KNOW.  You can speculate, you can imagine, you can insinuate, and you can opinionate, but the long and short of it is that YOU DON’T KNOW.

Was the firefighter wrong for not responding?  Given what I have read so far, and in my opinion, yes, as I believe that it is important as a professional responder to put my personal feelings aside when called to duty.  But I wasn’t there.  I have no idea what was going on in the station.  I don’t know what was going through the firefighter’s head when he got the call.  I don’t know what he knew, or what he believed he knew, and I don’t profess to understand what he was going through.  But we are dealing with human beings, and not machines, and on occasion, events transpire which cause even the most hardened “hero” to individualize the situation and for whatever reason, experience emotions that we can’t assume are rational or even explainable.

There have been many documented cases where someone froze in the heat of battle because of some emotional trigger.  There is a great piece on the differences between choking and panicking that Malcolm Gladwell writes about in What The Dog Saw.  Conversely, there are those who were emotionally triggered and acted WAY out of character when faced with a traumatic event, by charging suicidally up a hill to single-handedly take on a machine gun nest, or diving on a grenade, or lifting a heavy object off of someone, when none of those actions were really planned or even considered.  The human mind is an amazing place; some of you should visit it sometime.

Those of you so quick to judge should consider walking a mile in someone else’s shoes sometime.  For all we know, the individual involved may have been short-timing it.  But you know, on the other hand, he might not have, either.  When you know for sure what was going on, feel free to share it with us.  Until then, maybe you should STFU in the hopes that if this, God forbid, happens to you someday, you won’t have your guts pulled out and spread to the four corners of the planet like some many of you are willing to do on a regular basis.

I’m willing to hear what happened and keep my opinion to myself instead of trying the guy on the World Wide Web.  Kangaroo courts went out of vogue back around the time lynching was considered to be a crime against humanity. Get the facts before making a judgment.  It’ll pay off in more ways than one.

International Influence

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Understanding other cultures sometimes involves local customs.  I like any local custom that involves drinking.  Me with the Australia GSE 2002.

Understanding other cultures sometimes involves local customs. I like any local custom that involves drinking. Me with the Australia GSE 2002.

We’re getting ready to leave the Sunshine State and return to the sunshine Island, but I’m reflecting on some moments from our psuedo-vacation. While Orlando has always impressed me as a fun place to go, I continue to be impressed with the number of opportunities I have while I am here to engage with people from all around the world.

I know that to many of us, the nightmares of traveling through “It’s A Small World” end up with our humming the tune for weeks, unable to get it out of our head, but this time around, I actually took the cotton out of my ears and tried to get some inspiration from the surroundings. I probably should have done that a long time ago, because it seems that with the political fight going on over immigration law right now, along with some of the less-than-cooperative international feelings toward one another, we seem to have lost sight of the fact that we are all human, we all endure many of the same hardships, and we also enjoy many of the same things. We really should try to spend a little more time thinking about our similarities rather than dwelling on what divides us.

I have said this many times about our interaction with each other in the emergency service community, but it seems that our little problems are just a small slice of a bigger societal issue, and that is, the reluctance of so many to observe some tolerance and willingness to appreciate other cultures, as well as concern for the things we hold valuable to us: our language and our own culture, our religious beliefs, our security as a nation, and our jobs, to name a few.

Over the years, I have learned that to know someone better is to understand their point of view better, and subsequently, for them to know us better also lends toward improved relations.  I have quoted this article before, but I continue to encourage it so you see what I am talking about; I really recommend that you read the article The Military Utility of Understanding Adversary Culture, by Montgomery McFate, as published in Joint Forces Quarterly.  Being open minded doesn’t mean you have to have a big campfire and sing Kumbaya (I’m not a Kumbaya, group-hug kind of guy).  It means that you maintain an open mind to how others think so that you can avoid misunderstandings and yes, this leads to improved relations, but also yes, it leads to improved ability to achieve your vision.

Lt. Tom over at the 12-Lead Prehospital EKG Blogspot and I were having a conversation the other day about Myers-Briggs personality profiles.  If you only know me from reading certain excerpts from Firehouse Zen, you might think I’m a crunchy granola kind of guy.  I’m not.  I test routinely as a Extroverted Intuitive Thinking Judger, an “ENTJ“.  I was joking about the “group hug” thing one time with someone and I think I said, “I’ll do one, but it’s only me sizing you up to see what I’ll have to do to kill you later”.  Okay, so that’s a little overboard, but the truth of the matter is, I have to resist my urge to tell people how and what to do all the time and allow people to find themselves.

My point is that not only do we have cultural differences that we can’t count on stereotypically, we can’t count on personality differences based on our perception either.  We have to seek to understand deeper before we can determine and judge.  In the process, we might also gain more information on subject matter that we didn’t have the answers to before.  As leaders, we need to listen more and talk less.  We need to use tools like the qualitative interview to get better understanding, to find out what motivates others to do or to act, and employ those motivators toward furthering our vision and the organizational goals.

Everyone brings something to the table, regardless of their ethnicity, their religion, their sex, or any other characteristic that makes them different from us.  Once you can peel back the differences and get to the heart of the issues, you can better find out how to solve our challenges and to employ the gifts others have toward making those challenges into opportunities.  If we can see what others see, it is one more set of eyes on the problem and will lend toward resolving conflict by showing people that if they win, we win.  Let’s all do a better job of working together to lighten our universal load.  As someone famous once said, “Be the change you wish to see in the world” (that would be Gandhi, if you didn’t know).  Have a safe day.