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Hey! Pay Attention! This Is Important!

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This is not the toilet. But it is cool.Okay, what started as a skirmish has turned into a full-on battle.  A bunch of the old timers from the FireEMSBlogs network are pulling together to help fellow blogger Chris Kaiser win the bathroom of his dreams.  Now before anyone thinks this is just a frivolous ganging up of fire and EMS bloggers on some guy (who is buying votes from North Korea), there is a real reason to get involved.

Chris says on his blog:

It sounds kinda silly… but I am involved in an online contest where I can win a $7500 bathroom remodel for my bathroom that is well… a barely functional health hazard… It's the only one we've got at our house and it is rapidly becoming nearly impossible to use for my step-son who has special needs and our family of four. We need an accessible, functional, and safe bathroom that all members of our family can use without assistance. It's a bad situation that could be vastly improved with your help.

But to me, this is EXACTLY what I keep telling you all.  We in emergency services, for all our brotherhood talk, need to band together when we see something or someone who needs help within our ranks and THAT is the true power of social media.  While entertainment is nice and it always helps to get some ideas for training, the reality is that we have power of our network.  We have a force in numbers that we can direct to be there for each other.  And if we fail to exercise this power, are we really a brotherhood?

This is a classic reason to bond together, tell all your other fire and EMS buds, and let's get together to help these guys win.  And when he wins, especially in his situation, we all win.  Do the right thing.  Let's show others the real power of this fraternity and lets get Chris the potty of his dreams!  Go get 'em! 

Connectivity

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Photo taken from imdb.org

Over and over again, I discover how we are all connected and find it to be an amazing phenomenon.  Too many events happen in this universe that are beyond being explained as coincidence and in social media, it just highlights that connectivity.  From experiments conducted by Stanley Milgram and published as The Small World Problem to continued observations by Tom Shadyac in his documentary I Am, it is apparent, at least to me, that there is something spectacular about the greater network of our entire world.  If anything, this is all the more reason why we should strive to live peacefully and with respect for one another.

As I continue to try to bring together our leaders, I also continue to realize that Firehouse Zen isn't written for people who aren't interested in the bigger picture.  Thinking that you are living in your own isolated world and that poor behavior doesn't have some potential for karmic blowback is a pretty self-absorbed way to live and unfortunately, the common vision of those who aren't focused on leading doesn't include others.  Given the fact that every action we take has a number of potential reactions, deluding yourself that your interactions with others will have no effect on your life or on others is just like going through existence with your head in the sand.  Regardless of whether you want to act like a moron toward others because you feel like you can hide behind an anonymous pseudonym on the internet, the action still has some effect somewhere and if you can't see the echo, the ripple, that your actions create, then you are just living in a blind hole.  The same thing goes with every other thing we do, like it or not.

Take for example some of the political rhetoric that seems to have escalated to the point where hate speech is considered "okay" by some of our elected officials and others running for office.  While the zealots on either side of the debate clearly believe they are in the right and nothing harmful comes from their constant and annoying fights, the effect it has on the vast majority of Americans who are stuck between these idiots is that we are punished for their unwillingness to work together toward a better future.  The people who push that kind of speech are clearly aware that those who only live for a sound bite feed voraciously on these tidbits and fail to see into the more global perspective.  They realize this advances their own agenda, but at what cost?

As emergency responders, we have the same issues.  We have those who fail to see how their actions could possibly effect the lives of others.  Take another example here, this time the recent "tattoo" incident in Seattle.  I'm going to admit something I probably shouldn't, but it illustrates the issue: Personally, I think it's a little funny.  If this had happened to me, personally, I would have washed it off by now and we'd still be talking about it twenty years from now.  Not everyone, however, shares my sense of humor, especially a public that sometimes is just itching to find another "something" to troll the internet with and claim what poor examples of community servants we are.  Again, in another case, take the simulated gun incident in Macon: to me, not so funny.  But these isolated incidents that someone, at the time they occurred, thought to be no big deal, have been trotted out as examples of everything that is wrong with the fire service.  As leaders, we need to see where these things lead to and more often than not, they lead to no good.

Again, as in the other day, we bring to your attention the National Firefighter Code of Ethics as being delivered as a framework for guiding our daily conduct and in relation to what I repeated about "cleaning house" the other day.  There is a reason that the Code of Ethics became necessary; because these events and many others recently have brought the name of the entire fire service into disrepute.  If I were the CEO of a company, let's say, Firehouse Zen Industries, and one of my associate bloggers was creating opportunities that brought the name of Firehouse Zen into constantly embarrassing situations, I'd be forced to do SOMETHING to keep the brand name from becoming a joke.  Likewise, the fire service leadership, myself included, have to look at these situations that "tarnish the badge" and treat them seriously, otherwise, all of our efforts over decades at advancing the professionalism of our industry will be for naught.

Why is this so important?  The credibility we gain from professionalism creates good will and that good will translates directly into public support.  The public support evolves into getting our agenda pushed forward: safer communities, better working conditions, more respect from the taxpayers, and better support for our programs, projects, and to keep us in the modern age with equipment and apparatus.  Oh, pay and benefits for us career guys doesn't hurt either.  So if performing a rattle-can tattoo on the outgoing Lieutenant doesn't seem inherently harmful, and as I said before, personally, to me, it wouldn't be, in the big picture it is an example of the horseplay and "Daycare for Men" perspective that many have of our business.  So as a leader, I'm not willing to support it as being very smart.

My blogs are always pretty long and I understand that for some, they're probably a little hard to follow.  I write like I speak.  I know that those who really read my blog tend to have intelligence and are desirous of a better way to create our future.  These posts aren't directed at the rank and file, but at those who see themselves as the current and future leadership of the international emergency response community.  The things I say aren't always popular with the troops because I am trying to shine a light on the long view, not on what is occurring at our feet.  I'm one of those people who are constantly being accused of "taking the fun" out of our jobs.  If you are reading this, it is likely that you are one of the people who can see that big picture and like I said, as hard as it is sometimes to not laugh at some of the stupidity, there are consequences to all of these actions that we may not yet see coming around to bite us.

Everything we do connects us to others.  Live responsibly and seek to lead in a manner that brings respect and admiration to you, not to make you a laughingstock.  The better things in life come to those who can understand these workings and create positive change for everyone.  A little self-discipline and moderation in our lives can go a long way, especially when you find that everything you do is being watched carefully, not just by the public, but by those who follow you.

Leadership That Matters, Part 16

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I was giving Zach Green from MN8 Foxfire a tour of our department when I got a call from Lt. C down at Station 7.  There is some construction going on next door to the station.  The landscape contractors brought in some trees to be planted; in one of them, a nest had been built. Two baby birds were subsequently dropped onto the burgeoning garden forming in the shadow of the new cell phone tower.  

What do people do when they have a problem they can't readily solve? They call the fire department.  Since a fire station happened to be right next door, the contractors brought the helpless creatures to Engine 7's house.

Armed with their extraordinary problem solving skills, the crew came up with the right answer. They called a vet to get some advice and found that one was willing to take the birds in for us. The call to me was for  advice as to how they could carry out their plan, since the vet was in Bluffton, outside of our jurisdiction.  I told them to manage with what they had and to let me think about how to make things work out.  I was returning to my office at Station 7 anyway and told them I'd talk to them in person shortly.

When I arrived, the guys were huddled around their little project at the watch desk, feeding the birds worms.  They had a syringe and a catheter and were dripping warm milk gently into the two tiny birds mouths.  And they had a hot pack under a warm towel keeping the birds comfortable.  Solutions like these don't come readily to people who aren't engaged in their jobs.  These three firefighters, three guys who I wouldn't describe as "huggy", were tending these infant birds with all the gentleness of my 11 year old daughter, with real concern for their outcome.  

Was it their job to do this?  No.  Was it a challenge, especially since they didn't know what to do? Yes.  Did it fall into the scope of our mission?  No, but it was the right thing to do.

There are those who would argue that our resources are better spent elsewhere.  They might say that we have a responsibility to the community to provide fire and EMS coverage and this was detracting us from that responsibility.  I would argue that this was not the case.  I would also argue that the ability for our people to show compassion for even the most helpless of beings demonstrates to me a willingness to do the job we are charged with doing, while sharing our organizational values.

Transactional leadership has no place here.  What benefit did they get from these efforts?  What tangible bonus came as a result of taking in these birds?  There was none.  These firefighters did these things because they care.  And caring is an extraordinarily important part of leading altruistically.

Our organization has established integrity as one of our principal values.  Some describe integrity as the desire to do the right thing even when nobody is watching.  It would have been very easy to just get rid of these birds in the dumpster, or to tell the contractor it wasn't our job, or to tell them that they needed to call Animal Control, or any one of a number of excuses people can make for not doing what is right.  I wasn't around, I never would have known.  But that isn't the way we operate around here.  Our leaders, almost to a man, can be trusted to make good decisions even when they aren't popular or convenient or in the job description.  They know what we expect, they understand our shared values, and they set the example of leadership by demonstrating these values in their daily actions.

What examples of leadership tell you a person cares even when it hurts?  Can you look at yourself or at other leaders and say that the organizational value of integrity is continually upheld? When people act with integrity, it is often because their leaders have demonstrated their own insistence on acting with integrity.  When leaders don't demonstrate these values, the troops say, "Who cares?"  Of all the values an organization holds, it is the ones that the followers see their leaders demonstrating that they place importance on.  If you don't act like it means anything, you shouldn't be surprised if the troops don't feel the same way as well.

The Hypocrisy of Our “Leaders”

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Mike Luckovich Atlanta Journal Constitution

I have been pretty busy lately.  I have been working with others to educate about the reduction in benefits being proposed right now for the firefighters, police officers, teachers and others in South Carolina (article from the Columbia, SC newspaper The State) .  This retirement system is the SC Police Office Retirement System, or PORS.  The changes, however, have also been targeted at other state retirement system participants in the SCRS, such as teachers and other state employees. (You can follow along at our Friends of Hilton Head Island Firefighters Facebook link).

I and others like me are also trying to get our elected officials to understand our points of view as well.  And while I am not in agreement with some of the changes, you know, I can live with the idea we need to make our retirement system stronger by making some of the changes, like eliminating the ability to use unused sick leave and vacations toward calculating your final benefit.  I am someone who does believe that I should help out my brothers in public service and I want the system to be there for them as well.  I don't agree that my miniscule amount of remaining leave will make up the difference, but I can see where it might help.

And you know, I don't agree with it, but I would even live with a proposal to use five years instead of three years toward calculating that benefit, to prevent the likelihood of users "spiking" their salary, although the logic is irrational (if you are working the hours, you are putting money in the system). But again, I am a team player. If you are saying you need to calculate on base pay to avoid having some communities giving astronomical raises for time not even worked will help, I'd rather see those people punished, but I can live with it.

I am even in understanding, but completely opposed to the proposal I have heard from one of our State Senators to limit retiree benefits if you continue to work for a PORS entity.  Doing this would effectively prevent someone like me from retiring from our department and going to work for another city or town as a fire chief or other official.  That proposal even affects my ability to serve in local public office, on school boards, or on local committees by capping the "salary" similarly.  But while I vehemently disagree with it, I can see the public relations side of it.  Can't have a bunch of "double-dipping" public servants bilking the taxpayers, can we?

Then to really rub some salt in the wounds, while we are having to cut positions from certain state agencies, we have our cabinet level positions hooking up their buds with cushy jobs as well, as reported by WSPA-TV. also reported in The State.  And I am reluctant to even point out this official, since she was the first positive advocate we have had for the fire service at that level in over eight years, but come on, when we are laying off personnel and being told, "How would increasing personnel right now look?", well, LOOK!  THIS is how it looks.

But the kicker, and the part that is the most laughable, is that while local and state employees have had to tighten their belts and sacrifice benefits they were promised more than 30 years ago, our elected officials don't seem to be willing to make the same sacrifices.  In fact, it is not just our legislators, but our judiciary as well, as you can learn from this article in the Charleston Post and Courier.  Our elected officials tell us about the cries of taxpayer anger over a firefighter making $40k a year actually drawing an annual benefit of $21,600 after 25 years, but I don't see the same issue being brought up by our legislators about their incredibly generous benefits.  And these are just the State elected officials we are talking about.  I'm not even going to begin discussing the great benefits provided to federal elected officials.

I have told everyone I know to write and call their elected officials, but honestly, having been in the position of working closely with elected officials, I know how the system works. At the state and national levels, our politicians are unresponsive to the citizenry, or at least to those who aren't part of a corporation, a Super-PAC, or some other large lobbying entity.  Our elected leaders aren't leading based on shared values, but on the values of the few who get their attention and attention, in these cases, is measured in money.  There is a lack of focus on the good for the whole and more effort put into satisfying the inner circle.  Those who have little are being punished for having little.  Those who have a lot are being rewarded with more.  As Gordon Gecko so famously quipped, "Greed is Good."

The banking industry scandals are a perfect example. Regardless of your political views on the subject, the facts speak for themselves.  We bailed out the banks and certain corporations.  These banks and corporations took the money and instead of creating jobs and loosening credit for small businesses, they rewarded themselves with bonuses and held on the cash, generating interest on their borrowed money.  And while we know what is happening is unfair, the reply is "that nobody has done anything illegal".  Even more shocking, when citizens band together to protest the actions, they are lionized by those who you would think are in agreement (those of us in the middle class) as being a bunch of unemployed anarchists and thugs (as in the Occupy movement).

There is no need to "redistribute wealth" or even to make others "equal" in power status.  Despite what our "leaders" say on both sides of the issues, this isn't an "us versus them" issue.  This is an issue of who survives and who does not, and the chasm gets wider and wider every day.  And this isn't in a foreign country that you can just ignore, either.  We have people who go hungry in our own communities every day.  We have people who are homeless, not because they are some schizophrenic off their meds, but because their homes were foreclosed on after they lost their jobs.  We have children who have to watch their parents suffer extreme humility because they can't provide for them, not because they were lazy or taking drugs, but because their lifelong savings were drained by some puppet on Wall Street.  This isn't an us against them issue because these people ARE us.  

Those of you who consider yourselves enlightened need to pay strict attention to how things are unfolding. In fact, we have seen this very same scenario occur over and over again.  When the Sack of Rome occurred, it wasn't because things were great for the Vandals and the Goths and they decided to get a little more; they had nothing, the Romans had it all, and when the opportunity made itself available, they took it.  When the French Revolution occurred, it was the indifference of the ruling elite that created the situation. The suggestion "let them eat cake" doesn't sit well when you are starving and there comes a point where retaliation against an uprising gets overcome by the desperation of the situation.

If you are content to sit back and permit the "leaders" of our nation to make us look like idiots because you think this situation doesn't affect you, I'm going to propose to you that it will.  Those of you who don't want to take action now toward moderation and cooperation are going to wake up one morning and see that the line dividing the ruling elite from those being ruled slipped over a few inches and you aren't where you were yesterday.  Work positively toward educating others that success doesn't necessarily involve distribution of wealth and giving up your Mercedes.  It requires a little understanding that if there is going to be belt-tightening, it has to translate across more backs than the ones who are currently the most vulnerable.

Don't be a sheep.  Be a real leader.  Reach out and bring someone else up to your level by being helpful, not divisive.  Our nation needs us all to be one team, not fighting against each other.  If you genuinely consider yourself a patriot, be together as Americans (and in our case, South Carolinians), not pitting one side against the other.