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Almost Good Enough

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Pseudoladder.  Could pass as a truck company in some places.

Pseudoladder. Could pass as a truck company in some places.

What does it mean to be “good enough”? Is being good enough sufficient to meet the needs of our customers? Is it good enough to meet safety requirements? Is being “good enough” good enough to keep civilians from being killed, much less firefighters?

When we establish a standard, the document is a minimum definition of what is “good enough”.  While standards may prove irksome to people, those standards keep what is featured in the attached picture from being termed a “truck company” in some communities.  When we have standards it keeps the old “five bubbas, a pound hound and a pickup truck” example that I like to use from time to time from being called an “urban search and rescue task force”.

As an officer, and more accurately, a leader, what is “good enough” for you to proclaim that title?  Is it a minimum standard of education and experience?  Or was it that you had the lowest social security number?  Or even worse, was it because you are a “nice guy”?  That would be the ol’ elected standard, in some places.

In most businesses, unless you are related to the boss by blood or marriage, there are certain standards required for achieving the pinnacle of success in your company.  It may very well have been that you were the person who lasted the longest, but chances are that you had some kind of a spark of leadership somewhere if someone decided to put you in charge.  Fogging a mirror might not be the only criteria, but if you fogged it the best, maybe that was the deciding factor.

As a leader in emergency services, “good enough” gets personnel injured or killed.  ”Good enough” costs the public millions of dollars in waste.  ”Good enough” is the price for an annual fire loss that leads all industrialized nations.  So long as we continue to settle for the status quo, “good enough” is good enough.

If you fail to recognize that just being good enough isn’t, take this as a call to achieve more than that.  By establishing vision, promoting core values, declaring a mission and goals, and doing something to tie all those things together, you take your team from existing to succeeding.   By seeking innovation and more effective practices, we strive for excellence.  By observing the mistakes of others and instead of ridiculing those people, learning constructively from their experience, we avoid having to make the hard (and painful) mistakes ourselves.

No one reading this probably feels like “good enough” is the answer to anything; by reading this, it shows you are probably interested in motivating yourself and your team and are looking for answers.  If anything, be reassured, “good enough” has killed and injured more of us than any one factor, by way of heart attacks, falls, drownings, vehicle accidents, and any other number of causes of firefighter deaths.  It shows itself in complacency and in acceptance that what the current situation is cannot be altered.  I challenge you to look into your soul and wonder if by standing around and doing nothing, you were leading, or simply accepting your role in the line.

Be excellent and strive for being the best.  It will keep you and your crew alive and it will better serve the public you are charged with protecting.

Values

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Hilton Head and Bluffton Firefighters practicing FLAG drills.

Hilton Head and Bluffton Firefighters practicing FLAG drills.

In the wake of the Toyota recall disaster (that’s about the best description for that event), it brings us around to thinking about the values you might have in your organization, especially when having to make tough decisions.  The author and motivational speaker Bud Bilanich has said about values:

“Values ground an organization- providing direction for people who find themselves in ambiguous situations.  They are guides for decision making.”

If your organization doesn’t have agreed-upon values, it’s a good time to get your people together and discuss some.  Even if your organization fails to enact some, the team you control should put together a value statement that provides direction to those who have to make a watershed decision at some point with little guidance otherwise.

While remaining true to your core values aren’t always easy.  It may even cost you at some point, like the instance in which Johnson & Johnson had to pull Tylenol off the shelves in the wake of a cyanide poisoning scandal.  The decision cost them hundreds of millions of dollars, but ultimately, the company prospered because of the ultimate consumer confidence that sprang from sticking to their values: “…our first responsibility is…to mothers and fathers and all others who use our products.”

As an emergency response organization, your core values may involve treating the people who call you for assistance with compassion and dignity.  I’ve been in the situation before where that has been difficult, for whatever reason (like when they are abusing you verbally at 0400 hours) but ultimately, the decisions you must make in serving that citizen (or visitor, in our case) should be based on that value and subsequently, those values will protect you in the event that things get nasty.  Like when they decide to call a councilman or make a media event out of their situation.

While there are those out there who struggle with calling the people who call for our services “customers”, that shouldn’t preclude you from believing that these people are the reason for your existence, whatever you choose to call them, and they should be treated with dignity, respect, and empathy.  Just because you don’t perceive them as having a choice in who provides their service, it doesn’t keep them from raising a royal stink over the attitude you present, regardless of “who started it”.  You’ll still look like the bad guy in the media.

It is imperative that not only does your organization recruit and retain people who embrace your values, but that the culture holds those values dear, that people are rewarded for upholding those values, and that deviation from those values are redirected.  When the going gets tough, those values will carry your organization through the tough scrutiny of a media frenzy and by standing close to those values, it will keep you all together though the storm.

Get Your Facts Straight

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DSC00043As usual, Dave Statter is hard at work getting us News from the Beltway, where there always seems like something is going on (it’s a happening place).  In this case, crews were on scene preparing to extricate a patient declared deceased when it was determined that the victim was in fact, alive.  While I was not there, nor are all the facts out there for examination yet, it makes for a very graphic illustration of today’s discussion: What facts may seem to be in evidence right now may not always be accurate, thus the need for continual re-evaluation of your situation.

I’m not advocating continual monitoring of the “pre-hospital dead”, although I would hope that this is a good case for the medically affiliated that we need to insure pulslessness and apnea, and confirm asystole in three leads (and print it).  That is called triangulating your facts and documenting them in the hopes things don’t change later (like the person is actually alive).

No, what I want to discuss is that in all kinds of places where we need to make a decision, even though something appears to be true right now, it might not be in a few minutes, a few hours, or a few days.  Conditions change and regardless of the origin of the facts you hold dear, they might not always be accurate facts.  The response to this ever-changing environment isn’t to throw up your hands in frustration (like my children and firefighters seem to do sometimes), but to re-evaluate your situation and to flex with the new conditions.  There’s a quote attributed to Whitey Ford I heard years ago (and of course, I can’t find my source now) and I have to paraphrase it because I don’t remember it exactly: “Don’t make up your mind about something until the moment you absolutely have to; it may be that by the time for coming to a conclusion occurs, the conditions may have changed.”

People who worked with me closely before I made Chief probably recall my frustration with schedule changes, personnel changes, equipment and apparatus changes that occurred over the course of a shift, often with no warning.  Now as a Chief Officer, I have a different perspective on the situation because I now have to step back and look at “the whole forest”.  I now understand how and why some of those “course changes” have come about and I also see why frustration with those changes is counterproductive.

As firefighters, we deal with changing conditions on scene without too much drama.  We know Murphy is a constant companion and if anything, we are surprised if everything goes RIGHT on a scene.  No incident is “textbook”.  But because we are good at our jobs, we flex with the new situation, understand it, and make whatever we have work.  Why we can’t do that in our daily operations, I guess, is my question.

If there’s anything I know about myself, it’s that I know I am not a patient man.  In fact, I’m probably one of the least patient people I know.  I also know I don’t have a lot of tolerance for less-than-excellent performance.  But part of maturing and growing involves experience, and experience shows us that there are many changing elements that occur over the course of a day, and a life, and reacting to them rather than soaking them in and understanding them (and then solving the problem) isn’t productive.  In fact, it is stressful and irritating to those who we have to live with.

I have a lot of personal growth and understanding to continue working toward and I wish some of this stuff would have been shared with me when I was a firefighter and a young officer, but it wasn’t.  I now have that benefit of experience, though, and it is my responsibility to share it with you all.  Take the time to understand the situation and instead of criticizing, find benefit in the lessons we learn and resolve not to let mistakes happen again, or at least in the environment we personally control.

Get facts before making critical decisions and don’t dwell on them too long, because in many cases, the facts will change before you even get a chance to decide on them.  Take decisive action when necessary, and when not, take considered action, and always, always, continue to re-evaluate the situation. By understanding your surroundings, you will be safer and your life richer for it.

Taking The Plunge

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webIMG_2005Happy New Year!

Recently I was on my way to work and marveling at the sunrise (I get a good shot of it going over the Cross Island bridge on the way to my station) and got to remembering one call where a person dove off that very same bridge.  I was thinking, if you’re going to pick someplace to move on from, that’s a pretty scenic spot to do so.  It also brought up to me the dichotomy of risk vs. reward.

While the individual I was remembering had a reputation for making daring but risky decisions, you have to understand the motivator for someone like that.  If you can pull it off, you’re a God.  A stunt like that makes for a lot of interesting conversation later in life.  The downside, however, is when you fail, you fail catastrophically.

When we choose to forgo a risk/benefit analysis, we do just that.  In fire/rescue, the risk we take also involves death-defying heroism if you can pull it off, or grave consequences if you don’t.  While diving off a bridge seems to be the start of interesting cocktail party conversation, failing to appreciate the impact when you hit the water (literally) or the swiftness of the current below indicates a lack of total understanding of the problem.  When we plunge headlong into a fire with no idea of the conditions or into a rescue without considering the hazards that exist, we aren’t being professional.  We are choosing bravado over intellect.

I’ll keep it short because I’m juggling a few projects, but appropriate risk/benefit analysis requires a total understanding of the situation.  Failing that, at least a brief contemplation of the major risk involved is required.  There are people in our business who don’t even think when they go into harm’s way.  How many times in a media interview with “the hero” have you heard someone say, “I didn’t even think about it”.  I’d be curious to know if we were able to interview those who didn’t make it; would they say the same thing?

Understand your situation and make intelligent decisions, not irrational ones. It’s the difference between the steadfast and respected commander and the impulsive private.  If you want to be a leader, act like a leader.

Science Is Your Friend

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While taking Honora to school a few days ago, Bob Edwards was speaking on NPR Radio with Chris Mooney and Sheril Kirshenbaum, the authors of the book, “Unscientific America”.  While the book apparently discusses “scientific illiteracy”, some of the commentary seemed applicable to what we currently endure in the fire service; clinging to tradition for tradition’s sake and the global ignorance of scientific findings that can improve our efficiency and safety.

The authors, in discussing their premise, suggested that the general populace isn’t stupid when it comes to science, they’re just disengaged.  The idea that they put forth is essentially that science needs to discover a way to get people to re-engage on the issues, which is not as easy as it might seem.  While the scientific community as a whole might not necessarily agree upon the ways to communicate their issues, for scientists and supporters of science to simply dismiss the “emotional side” (my quote) of others when it comes to scientific issues is turning their back on the problem.

In the early to middle parts of the last century, scientists were looked at as heroes.  Science brought us protection against disease; it brought us innovative fabrics and materials.  Science ushered in a nuclear age and took us to the Moon.  Science, however became pedestrian or became background noise.  Although Mooney and Kirshenbaum didn’t suggest it, I suggest that maybe we all began to take these accomplishments for granted.  Consider that every other time I upgrade my computer it becomes a third smaller and four times faster (and I seem to have to upgrade these bad boys about every two or three years).  While the laptop I am typing this on has 500 GB of storage, my first work computer back in 1988 had MAYBE a 120 megabyte hard drive.  Since I wasn’t so computer literate back then, I couldn’t even begin to tell you how much RAM it had.

While these technological miracles happen almost daily, maybe they’ve become a little too commonplace.  And of course, the unintentional wall established between science and the rest of us (maybe I’m a bad example) doesn’t afford any converts.  In fact, the authors discussed that Carl Sagan suffered considerable stigma from the scientific community because of his efforts to put science in a context others could understand.  The result was that he was considered to have “populist” (their quote) views and was somehow, not worthy of inclusion into the supporters of science.

What has happened is that science just isn’t as popular a subject.  Mooney stated that if you read the newspaper, “Science doesn’t beat the horoscope or the sports pages” among most people.  Along with the theory that your political view influences your perspective on science (I’d agree with that), especially in this day of deeply divided emotions about our nation and the people who run it, I’d bet that the thought of discussing some of these scientific endeavors (stem cell research, evolution, etc.) with some of your friends or family probably makes you uncomfortable, regardless of where you stand.  So it’s no question that science in many circles, isn’t exactly a hot topic of conversation.  In fact, unless you are surrounded by a bunch of like-thinkers, you might well avoid scientific discussion altogether.

So just as goes science as a discussion for us all, so goes the fire service for those of us within it.  Go to any firehouse and you’ll see some strong feelings on certain fire service topics.  For any of us to discuss deeply held beliefs about our fire service brings up some pretty raw emotion.  Depending where you sit on many of these issues, sometimes it is better to sit it out and watch the fighting than it is to engage.  Why is that?  Well, I know personally, while I don’t shy away from conflict, I am not interested in engaging in an all-out battle with anyone who just can’t see any side of the issues except the one they are on.  If I choose to remain open-minded and civil, so must you.  That doesn’t seem to prevent people from acting like assholes though (yeah, I said it).

Blogging and posting is a little unique.  The anonymity of being online seems to permit some of the less enlightened individuals to pipe up when they should probably just stick a sock in it and slink back to their corner.  Especially when I’m being lectured by some moron who has two or three years under his (or her) belt and all of a sudden, they are the subject matter expert du jour.  Since the privacy of the internet protects cowards and psychos from getting popped in the mouth if they cross the line, I’d just as soon focus on positive discussion, but it doesn’t seem to stop some of them.

The emergency service industry, as does the scientific community, must remain objective while considering the deeply held beliefs and traditions of those who came before us.  While it seems that logic should overturn any voodoo, the scientific community can’t be dismissive of the emotion attached to these beliefs, because they can be equally as powerful, and no scientist has really been able to explain that.

I’ve said before that I love the traditions of the fire service.  I come from four generations of firefighters and I am proud of that heritage.  But just as my grandfather and my father were renegades and agitating for change and improvement, so do I.  I’m happy to keep a roto-ray on the front of my engine, but I’m not so keen on rushing so quickly to a fire alarm that I flip a rig.  I guess that’s a tradition that seemed to occur a lot in the past that I’d just as soon leave behind.  And yes, there are some who still think that this is acceptable behavior, as do those who think risk/benefit analysis is for sissies.

If we really want change, we have to understand that it scares some people.  Being dismissive of their fears or their preconceived beliefs doesn’t bring them to us in harmony, it creates division.  Understanding how and why things do the things they do is just as important as understanding who we are and where we came from and how we got here.  Since most of you reading this already get “IT”, I’m probably preaching to the choir, but perhaps we can do a better job of reaching out to the dinosaurs and conveying our respect for the way things were done, as well as educating them on safe and effective practices.

Understand that although scientific exploration may bear out an idea and that idea is as right as rain, that same idea will remain locked up in your head somewhere if you’re unable or unwilling to frame the idea into something everyone can understand and eventually, embrace.  If I had the universal answer to all of our problems, I wouldn’t be sitting here asking you open-ended questions.  But it seems that the questions keep getting asked and we aren’t hitting on the answers.

As a brotherhood, we need to band together and discover what others have found before us.  That together we can work toward improving public safety while striving for our own safety as well.  That tradition is important, but it doesn’t supplant common sense.  And that science, in reaching out to find answers to our questions, has achieved a method of achieving logical approaches to many problems, but we have to sometimes choke back emotion and realize that improvement sometimes means walking away from the treasured, but flawed, reasoning of our past.

Star of Life Law Blog

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I am encouraged by some of the blogs that are going on out there right now and I try to throw a link to the good ones over on the side over there (you know, over THERE, on your right).  A great one that popped up in the past few days has some serious merit; the Star of Life Law blog by my friend and colleague Pete Reid, who is not only a practicing lawyer but a practicing paramedic.  I am a man who has braved some serious fires and disasters, dove into alligator and shark infested waters (not at the same time), and fathered three girls, but if there is a subject that strikes fear in the hearts of all of us, and that’s the legal side of the business.  It’s likely because we don’t fully understand it, but given the few posts Pete already has on there, he has the opportunity to help us at least stay out of trouble.

As I posted before, a quote from a lawyer on lawyers:

“Lawyers are like vultures – most people look upon the vulture as a vile creature, eating carcasses and garbage, reprehensible to watch.  However, if there were no vultures, think about all of the roadkill that would rot on the highways, in the forests, and elsewhere.  Vultures take care of the messes we find distasteful.  If people would just get along and deal with each other in a civil manner, we wouldn’t need lawyers.” (Judge Thomas Kemmerlin, in a Leadership Hilton Head session)

While Pete is certainly not a vile creature (he’s actaully a really nice guy), he does offer a perspective on the legal side of emergency services that I hope to include in our discussions on here, because after all, he’s the lawyer.  If people didn’t sue people, we wouldn’t need lawyers, but if we do our job, we shouldn’t have to worry about being sued either.  Unfortunately, that’s not always the case and frivolous lawsuits cost a lot of money to defend, money that I’m sure most of us have allocated for more important things, like food and a mortgage.  So learn, educate others, and protect yourself.  Go check it out.

I Wanna Be A Libertarian

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mod abf slidell (7)For the most part, I consider myself a Libertarian in that I’d just as soon the government not tell me what to do.  In some aspects, I guess, I’m pretty conservative in my values, so I’m a little Republican, and I like the idea of people on welfare getting off of it someday, especially since I had to eat a lot of PBJs and continue to drive a car with 100k+ miles on it to afford the house we live in (but that’s called choosing your priorities).  And although I’m all for funding the arts, I’m pretty sure I don’t want to fund anything called “Piss Christ”. 

Socially, I guess, I’m pretty Democratic.  While I want people off of welfare eventually, I’m also realistic in that there are people who really need help.  I also believe that just because I believe in certain things, others do not.  Just as soon as I would never force anything down your throat, though, I’d just as soon you didn’t force me to either.  So I’m all in favor of saying “One country, under God” and courthouse lawn manger scenes, in season, of course.

Our government should help when it can and stay out of our business when it can not. But when public safety is involved, time and time again the public has shown it can’t be trusted to do what is right for their neighbors, so there are times when the government should really step in and set things straight.

What am I talking about?  Well, in Breckenridge, Colorado, an ordinance was passed to create a defensible space between properties.  While some people see this as a sane thing to do, others think that it infringes upon their rights.  As I see it, it is the right to have highly combustible timber and brush leading right to your home (or your neighbors), and then, I guess, your right to bitch about it when it catches on fire and the fire department is overwhelmed trying to help all the other Libertarians in your neighborhood.

Now, I don’t for a minute think all these people are Libertarians (nor do I care, and the same for any other political affiliation, just bear with me), but there really does come a time when the common good trumps that of your personal rights.  Call it a slippery slope, but you know, as much as I embrace your religious rights, I don’t see a problem with being able to see your face when you enter a public building.  And I as much as I believe in my First Amendment rights, I think race-baiting and hate speech should be banned, because it is apparent some people lack a certain amount of civility.

When we in emergency services make proposals for public safety, we should always consider the effect we have on individual rights.  The decisions we make really do affect those rights, but so long as we are using good logic in doing so, the public has to understand that we need a LITTLE HELP sometimes.  If you choose to exercise your right to build right up to the interface, you are going to have to give us a little break when we ask you to cut back the forest from your house a little.  When we tell you that you need to leave your home because the fire is heading in your direction, trust me, if I could leave you in place, I would, because frankly, you’re just going to get out there and tie up the highway and gawk and get in my way instead of evacuating anyway, so I’d just as soon leave you there.  I do, however, realize that leaving you to burn up in your property, regardless of your individual rights, is going to land me in court because I left you to do what you wanted anyway.

How do we take into consideration individual rights versus the right to protect people from themselves?  By educating people, and sometimes that requires bold and candid speech.  It is this exact kind of speech that politicians hate, because it shakes up the status quo.  So long as the populace is happy, the politicians are happy and it’s a lot less work.  When we make decisions to cut back trees or not to respond to calls for help at a certain windspeed during a hurricane, or to evacuate people from harms way, it certainly upsets people and they take that moment to complain.

We have to make the grown-up decisions, though; it’s why we exist.  Sometimes it’s best to leave things be, but sometimes you need to point out to people that their decisions could very well result in injuries and fatalities.  If people can’t see their way through those choices, then maybe we should just restrict our response to help them when all Hell breaks loose.  After all, we wouldn’t want the government to interfere with your life, would we?

The Case for Credentialing – Opportunists and Profiteers

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SC-TF1 in Chalmette, LA during Katrina ops.

SC-TF1 in Chalmette, LA during Katrina ops.

And then, there are the profiteers.  My intent with Firehouse Zen is not to use it as a place to vent, but as a place to enlighten.  Venting may be entertaining for some, but for the most part, productive it isn’t.

So let’s talk about why opportunists would be against credentialing, which should probably be obvious.  The reason is because for most of them, it would require them to validate their claims of expertise, and thus exposed as not having the skills or knowledge, would blunt their mercenary motives for financial reward. 

These are not “buffs” or “whackers”.  I have heard some of my colleagues use the term “buff” when referring to these groups, but I feel that this gives the real fire buff community a bad name, since there are so many out there who genuinely have a deep interest in the fire service but are unable for whatever reason to gain membership, (or just don’t care to be IN the fire service) and many really do contribute in their own way either by helping operationally, or contributing to the body of knowledge about the history of the fire service.  And although I wonder if those who choose to call themselves “whackers” really get that we aren’t laughing with them, we are laughing at them, the “whacker” mindset might be annoying and mostly about self-esteem issues; they act on more of an emotional reward for their ego, and still don’t come close to the opportunists I am referring to.

Opportunists are those who profit financially from being associated with response to a disaster.  How does this work?  Those who attempt to profit by defrauding the response community do so either by direct effect or by diverting attention from legitimate organizations. 

Profiteering also comes in the form of using the event to establish credibility, despite the individuals questionable contribution toward the outcome (and again, detracting from the actual attempts to mitigate the event), which also often comes through self-deployment to an event.  In doing so, these groups divert attention from the real responders.  While they were taking short-cuts, the ones who did all the hard work of meeting requirements and responsibilities given to them by their legal authority were not able to get the legitimate message out.  Likewise, these individuals and groups intentionally or unintentionally siphon off donations and community support from groups that legitimately could use that support.

In one way or another, these opportunists find ways to profit from their involvement in the disaster, be it reinforcing their claims for injury or from “credibility”, despite their lack of official involvement.  It should really go without saying that credentialing will help keep these people away; if forced to produce a recognized credential, most of these people would have been stopped at the door.  In the case of others, it would allow us to at least force them to affiliate themselves with a legally authorized responder, hopefully requiring them to undergo some background check and examination of their reason for obtaining credentials (”Why do you want to be a disaster responder?”). But by requiring the credential it also causes them to be placed in a group of some sort for accountability and would keep them from wandering off to do their own thing.

I wrote an article in 2002 for withthecommand.com discussing even back then, accountability in regard to disaster resource management.  Accountability doesn’t stop at causing you to know where people are, as you know, it keeps people from freelancing and doing things outside of the operational plan, as well as eliminating the unauthorized from accessing the scene.  Control and command of an incident requires that you isolate and deny entry to anybody that doesn’t have the authority to be in that hot zone.  These types of people clearly have no business being where they are and the negative things they bring to this type of incident don’t even begin to scratch the surface against requiring credentials, in fact, they reinforce the argument. 

In the next installment, we’ll talk about the final area of concern with credentialing, which really isn’t a valid argument against credentialing, but the concern of who determines who gets credentials and how they go about measuring the KSAs of people who genuinely desire to help.  After that, we’ll talk about the pros and cons and discuss other initiatives that also benefit from credentialing.

The Case for Credentialing – The Spontaneous Bystander

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First, we have the genuine thing, the spontaneous bystander, who sees a need for action, then does something about it.  Rescue911 commented on the story of the Good Samaritan and how a traveler, with no reason to do so other than to help his fellow man, went out of the way to assist another.  This lends a certain amount of credibility to the discussion that nothing should prohibit people who wish to help others in their time of need.  Now realize, of course, when I am referring to these individuals, I am referring to people who just have a desire to help their neighbors and do the right thing.

 Quarantelli discusses the social aspects of the emergent response of spontaneous bystanders in Katrina, but also in the Guadalajara gasoline spill and fire.  There is also discussion on the subject by Kirschenbaum that the current philosophy of governmental and NGO response to disasters effectively dilutes the response of neighbors and has resulted in an over-reliance on these agencies to provide assistance.  After all, man has been besieged by disasters since time immemorial and it’s not like they had FEMA to come to the rescue back in biblical times.

There’s something very beautiful (albeit, chaotic) in the spontaneous response of the altruistcally motivated.  But call me skeptical, I see a lot of response from people who claim that altruism is their motive, but I’m not seeing that generosity of spirit coming out when they’re busy operating video cameras to sell tape to the media or taking souvenirs, rather than manning a sand-bag line.  More about THAT kind of person later.

There are indeed a few challenges with this kind of emergent response, problems that if resolved, would go a long way toward goodwill with the community in general (it seems like everyone’s got some kind of beef with FEMA in every disaster, despite their extraordinary efforts to educate people that they need to be more self-sufficient and less reliant on the government), and provide resources to the jurisdictionally responsible agencies that seem to be strapped for bodies when the big one rolls around to their neighborhood.

The main problem faced by those of us in the disaster community when it comes to spontaneous response, is the fact that as the designated adult supervision at these events, we have a responsibility to insure not only mitigation (or depending on the complexity and scope, control) of the incident, but the safety of those who were not necessarily part of the problem before, but now are. 

Let’s step down a wee bit and look at it from the perspective of the first-due engine arriving at the scene of a water rescue.  Let’s even go further to relieve the complication of the situation, and let’s say this is a static water body and it’s just one person involved.  Now I understand that the vast majority of those of you reading the are responders, so bear with me as I educate those who are not.

If, as the officer of the first arriving fire apparatus on scene, we have a single person in need of assistance in a pond (or lagoon as we call them here on Hilton Head Island), it’s really just a cut-and-dried approach to the situation.  Providing we have the resources (water rescue equipment, trained and prepared personnel), it’s a matter of assessing the scene, determining the problem, solving and planning a solution, and putting the solution into action.

Our problem, however, is that more often than not, it isn’t that easy.  In a lot of cases, when we roll up, there are people in the water trying to make a rescue.  In a lot of cases, one or two of these people are now ALSO in distress.  There are bystanders who are interfering with the operation because they don’t understand that standing for a second and looking over the scene for additional hazards is necessary so that we ourselves don’t also become part of the problem (”WHY AREN’T YOU DOING SOMETHING?!!!”).  There are those who parked their vehicle in our way so they could get a better look.  These days there are people video taping so they can sell it to the media or even better, catch you doing something wrong.  Without beating this horse too much, suffice it to say that there are a whole lot of other things going on here.

Now how, you might ask, does this apply to me as a spontaneous responder?  Well, the video taping and the access issues aside (you are a Good Samaritan, after all), let’s go to that first issue: those of you in the water.  Think for a moment, while you are in front of your computer, why this person got into trouble to begin with.  It might very well mean that they can’t swim.  It might be, however, that there is another danger you don’t see.  Thus the need for experienced and equipped responders who can provide an effective rescue.  There is an oft-quoted saying in the confined space rescue community, that 50% of the victims in confined space emergencies are the first responders.  These are often well-intentioned, but less-than-educated or undisciplined responders who failed to take into account the dangers associated with space entry themselves.

My whole reason for saying this is that while most of us in the response community can certainly appreciate the bystander response to an emergency, there are cases upon cases in every aspect of disaster and technical rescue response where the spontaneous bystander response in and of itself became an additional rescue mission for us on our arrival.

So, how can the person who doesn’t have a desire to be part of an organized response help?  Take CPR and first aid courses.  Attend a seminar on what to do in a disaster.  Know that there are other ways to help (”throw, tow, row” come to mind BEFORE “go”).  Put your name on a volunteer reserve list or call your local jurisdiction and ask if there is some way to help if needed.  But more importantly than anything, when you are inclined to go and help, if the legally authorized incident commander (or their designee) gives you an assignment, no matter how mundane, it is what they DO need done for the management of the incident.  You may not understand or appreciate the IC’s request, but in our eyes, there may very well be a method of allowing you to contribute at your level of expertise and to permit your contributions without adding to the complexity of the situation (when something goes wrong and you aren’t equipped or prepared).

This all being said, in times of disaster, people do want to help and the response community has to be proactive enough to have a mechanism for channeling the energy of these responders.  The big issue in my eyes is to make sure people know in advance what they can do, create programs to educate lay responders, and tap them when you can to promote interest.  Furthermore, it is a good practice to identify a place they can report to and get information on them, credential them to the extent possible, and assign them according to their quickly-identified expertise.

I will tie this into the argument about credentialing later, but this is the first discussion regarding the “interested parties” against the argument for credentialing, so be on the lookout for the next post.  Thanks and feel free to comment or help illustrate your view on the subject.

Thoughts While Sitting in Traffic

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Sorry for not being around lately. I’ve had family in town and lots of stuff to do with the wife and girls. However, as I returned home from work the other day (this is at about 0645 in the morning), I was riding side-by-side with a vehicle best described as a “vintage beater”. As we approached a traffic light from a little way out, it changed to yellow. I knew that even speeding up I wouldn’t catch it, but the beater didn’t even bother and ran the red from so far out that I was shocked he hadn’t hit anyone.

In my recent attempts to not be angry (what good would it do?), I instead got to thinking about what would have happened had he actually hit someone, and what, at that time in the morning, was so important that he might risk his and and the lives of others in order to save a few seconds. I even caught up with him at the next light and I was driving the speed limit.

Later that afternoon, however, I WAS in a hurry to go somewhere. I was driving along and had the very same scenario presented to me. As tempted as I was to just fly through the intersection, since I was late to an appointment, I didn’t, and was a little frustrated as I sat there and waited for the light.

It occurred to me that doing the right thing may be inconvenient at times, but in some cases, the risks you take are certainly not worth the end result. It also occurred to me that even though you may feel like you are saving time by taking a short-cut, it doesn’t always work out that way and in fact, it might even be detrimental to the outcome.

How many times have you been working on a project and felt that taking the easy way out was warranted, only to have to go back and re-do things because you didn’t do things right the first time? When thinking about it from a safety perspective, how many times have you felt compelled to leave out a step (packing up, using gloves, etc.) because you felt like time was of the essence? How much longer would it have taken to complete that important mission had you gotten injured or killed because you took that short-cut?

Sometimes the shortest path between two points isn’t a straight line. Take the time to do things right and more often than not, you’ll be rewarded in the long run.

Firefighting as Asymetrical Warfare

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2005-1139There used to be a day when warriors considered it less than chivalrous to take cover or to shoot from a prone position.  Most of us in this millennium probably would never consider it a good idea to stand up and march forward upright into a withering hail of bullets unless we were certain we wanted to end it all right there.  While Napoleonic tactics continued to be used on the battlefield well into the 1900’s, for centuries, experts in the art of warfare were aware that when fighting a battle with an enemy that had a decided advantage, less than conventional tactics had to be applied.

As anybody who has ever been in the military knows, the one of the least preferable places to engage the enemy is on his own ground.  This is especially true in urban warfare, where going house to house can bring on any sort of undesired surprise.  Again, marching down the street in perfect formation, wheeling into position to the left or right, and moving forward to the center of the contested area is likely going to result in a heavy body count.

The advantage for the opposing force utilizing unconventional tactics is surprise; your force doesn’t know where or when the attack will come, you are unfamiliar with the terrain, you are unfamiliar with the weapons that will be used against you, and the attack is most likely going to come where your units are concentrated and have little ability to maneuver or escape.

Likewise, as we engage a fire in a building, especially in commercial occupancies, we have a disadvantage in that we are relatively unfamiliar with the layout, we may or may not be familiar with the fire load and the construction, and we don’t know for sure how long the fire has been burning, where it has extended to, or what components have been impacted.  We can get good reconnaissance when we do our preplans, but even then, unless it is a building you are in routinely, you probably aren’t going to have a good feel for the “terrain”.

Nonetheless, we have some holdouts in the fire service who continue to embrace the romantic image of the valiant firefighter, bolt upright, dashing into the flames with no regard for his own safety, and emerging unscathed with babe in arms, to the cheers of the crowd.  And before some of you haters out there begin to judge, realize that I come from four generations of these, of whom I am extraordinarily proud to be descended from.

And although I’m okay with that image in my heart, there’s a point where my head takes over.  Because while there is a certain amount of adrenaline surge in the glory of headlong engagement with the enemy, my years of education and experience kick in and I realize that I am locked in mortal combat with an enemy that has a decidedly favorable advantage.

If I choose to ignore the risks involved to the point that only the mission matters, if we had an unlimited amount of resources with which to throw at the enemy, maybe that would be okay (stick with me, now).  I don’t know about your department,  but in my department, we would have a limit of about one dead firefighter before things get a little crazy on scene (I’m being facetious; I hate to spell that out, but I’m heading off the hate mail).

There is nothing wrong with that image of valor I discussed before, but as I said in my earlier post, misusing the resources we have been allocated, of which losing personnel would be probably the most severe (at least it would be in my department), is a seriously poor contribution to minimizing the disaster and bringing it under control.  In fact, in most cases, it exacerbates it.

In no way should my opinion be construed as being against taking risk.  Risk is part of my job and if God strikes me down while taking what I considered to be a good risk versus an appropriate return, than so be it.  But risk to the exclusion of common sense isn’t valiant, it’s stupid.

Most of the firefighter deaths in this nation don’t come from valiantly charging into a burning building to save a life.  Most of them come from preventable issues, like cardiac-related incidents and motor vehicle collisions.  And while I mourn my fallen brethren just as terribly whether done on scene or in training, my job as a responsible emergency service leader is to insure that we aren’t throwing away souls toward lost causes or through poor judgement.  I know my family is appreciative when I come home intact, and so should yours be.

Saying you are for doing the job regardless of the safety aspects isn’t manly, it’s irresponsible.  Being cognizant of safe working practices doesn’t mean I stand outside a building and tremble when I roll up on a structure fire, but it does mean that I look at the fire progress, the extent of involvement, the building construction, and the likelihood of interior tenability (among other things) before committing my personnel.  Realize that this comes from a guy who has charred several helmets off the top of his head in his day and has had his share of hairy saves.  And I loved riding the tailboard just as much, if not more, than any of you out there as well.  But there comes a time when you look at what you are doing, and remember how close you came to throwing everything you had at the fire, only to have the insurance company write it off and be out there with a track-hoe the next day, hauling your “saved” building into a dumpster.

As Chris Naum says in his post on The Kitchen Table, there is a place in between overly cautious and overly aggressive that the good firefighters take their place in the line.  I ask that you consider that location and mark it out, and strive for the use of thorough size-up, sound tactics, and reasonable safety measures while remembering that there are more out there who depend upon you than just that victim.  Don’t throw everything you have at a situation you can’t win.  Choose your battles through knowledge and skill, and do the best you can do.

Let's Take an Unemotional Look at the Problem

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webimg_0912While I have been pursuing the discussion on The Kitchen Table only peripherally as I have been very busy lately, I noted an undertone of something that I guess has nagged at me for quite some time.  After thinking about it for a few days, I realized that the issues could actually be approached from a very pragmatic view which I’d love to share with you all today.

Let’s just clarify some statements.  I was not at FDIC for the big discussion, so I am only acting on what I am reading.  But let’s just say that the argument that some organizations are too worried about safety and are not pursuing fires aggressively enough, and are therefore doing a disservice to their communities is a valid one.  And let’s also bring into play another thing I keep hearing, that it is ridiculous to refer to the people we serve as “customers”, as also valid, although I think that customers is a better term for them than some of the other names I have called them under my breath at 0400.  But I digress.

So then, what are they?  Well, I guess the best thing to say is that they are “taxpayers”.  After all, our service is largely supported by tax revenue in one way or another, so I think that is probably a pretty accurate definition, although I could argue that some of them aren’t paying taxes and maybe should be deserving of no service, but then again, I digress.  Let’s say that even in a community that supports a robust volunteer response agency by way of donations only, the citizens and other potential users are in some form or fashion, paying for a service in which they expect some competency, timeliness, and efficiency.

As users of funds that don’t belong to us (they belong to YOU, the taxpayers), I would expect that you probably hold us (the emergency service providers) to a higher expectation, simply because on a daily basis, you don’t use our service.  Therefore, you continue to pay fees, taxes, and donations in the hope that, God forbid, if you needed us, we would come.  And if we did come, we would be prepared, equipped, and with sufficient resources to bring the disaster to bear.

Furthermore, I would expect that as a taxpayer, you expect any funds expended would be done so in a responsible manner.  You would expect some financial discipline, that the agency would be responsible and accountable, and that any real property and other assets would be lovingly cared for and maintained, just as if it belonged to someone else.  Because you know what, THEY DO.  Those red trucks and your uniforms and everything else was paid for by someone else (in most cases).

Likewise, if I, as a taxpayer, saw you doing something irresponsible with those assets, I’d be upset, regardless of how right you thought it was.  If you were using those assets recklessly, I’d suggest that perhaps you should consider that I worked very hard to acquire the funds with which I surrendered to you for the purpose of protecting my community, and I’d rather that you used good judgement in how you used that asset.  Just as I’d hope none of you would drive an engine into a burning building to put the fire out, I’d ask that if you did see some compelling reason to do so, that maybe you would share it with me so I too, could be enlightened and could understand.

Therefore, when I (as a Battalion Chief for the organization I work for) am given a certain number of assets, paid for by you the taxpayer, entrusted to care for and to use prudently, efficiently, and competently to provide emergency service, I take it VERY seriously.  I am, believe it or not, a pretty conscientious guy.  And when those assets include, but are not limited to, a station, an engine and truck company, a bunch of expensive equipment, and most importantly, the eight people assigned to those companies, I am called upon to use the best judgement and skill to bring those assets together to create a life-saving, fire-kicking, roof-chopping machine.

However, if I (as the BC), fail to take a reasonable assessment of each situation in hand, and determine the real problem, the cost involved, and the efficacy of the plan using the assets I have, I am negligent in my duties as a steward of the public trust.  I would hope that the fire service has come far enough that you all see yourselves as better than cannon fodder, but I really think that sometimes, the thought that we aren’t anymore, troubles some of you.

If I have a life that needs to be saved, I will risk a lot to save a lot.  If I have a reasonable expectation that to take a little risk, I can make a significant difference in the outcome of the emergency, I will weigh my options against the risk and put my plan into effect if so moved.  But I absolutely refuse to believe that in this day and age, with insurance companies condemning a structure in which firefighters died saving, that this is a GOOD thing, well, if not for the emotional attachment I have to my brother firefighters, as a steward of taxpayer funds, I’d suggest that it is neither wise, prudent, efficient, etc., etc.  In fact, now that I have opened us up for the possible long-term care of injured firefighters, the possible loss of civilian lives, the possible lawsuits, the unbelievable amount of time that will be required investigating the loss, and the mounds of paperwork, my decision to do so would be such that any reasonable individual would take one look at it and say, “What were you thinking?”

Again, taking the emotional aspect of it out of play, people screamed bloody murder about a plane flight over New York that cost the taxpayers over a quarter-million dollars (not to mention the sheer stupidity of the decision, but again, I digress), think of how angry taxpayers would be if you said that you just chucked several million dollars out the window in insurance claims, medical bills, replacement personnel, and overtime to deal with this problem? 

Hey, if you don’t want to approach safety from an emotional and traditional standpoint, then don’t.  But as a responsible supervisor of taxpayer funds, failing to approach this from a purely pragmatic standpoint, is more than just foolish, it is irresponsible.

Let's Take an Unemotional Look at the Problem

2 comments

webimg_0912While I have been pursuing the discussion on The Kitchen Table only peripherally as I have been very busy lately, I noted an undertone of something that I guess has nagged at me for quite some time.  After thinking about it for a few days, I realized that the issues could actually be approached from a very pragmatic view which I’d love to share with you all today.

Let’s just clarify some statements.  I was not at FDIC for the big discussion, so I am only acting on what I am reading.  But let’s just say that the argument that some organizations are too worried about safety and are not pursuing fires aggressively enough, and are therefore doing a disservice to their communities is a valid one.  And let’s also bring into play another thing I keep hearing, that it is ridiculous to refer to the people we serve as “customers”, as also valid, although I think that customers is a better term for them than some of the other names I have called them under my breath at 0400.  But I digress.

So then, what are they?  Well, I guess the best thing to say is that they are “taxpayers”.  After all, our service is largely supported by tax revenue in one way or another, so I think that is probably a pretty accurate definition, although I could argue that some of them aren’t paying taxes and maybe should be deserving of no service, but then again, I digress.  Let’s say that even in a community that supports a robust volunteer response agency by way of donations only, the citizens and other potential users are in some form or fashion, paying for a service in which they expect some competency, timeliness, and efficiency.

As users of funds that don’t belong to us (they belong to YOU, the taxpayers), I would expect that you probably hold us (the emergency service providers) to a higher expectation, simply because on a daily basis, you don’t use our service.  Therefore, you continue to pay fees, taxes, and donations in the hope that, God forbid, if you needed us, we would come.  And if we did come, we would be prepared, equipped, and with sufficient resources to bring the disaster to bear.

Furthermore, I would expect that as a taxpayer, you expect any funds expended would be done so in a responsible manner.  You would expect some financial discipline, that the agency would be responsible and accountable, and that any real property and other assets would be lovingly cared for and maintained, just as if it belonged to someone else.  Because you know what, THEY DO.  Those red trucks and your uniforms and everything else was paid for by someone else (in most cases).

Likewise, if I, as a taxpayer, saw you doing something irresponsible with those assets, I’d be upset, regardless of how right you thought it was.  If you were using those assets recklessly, I’d suggest that perhaps you should consider that I worked very hard to acquire the funds with which I surrendered to you for the purpose of protecting my community, and I’d rather that you used good judgement in how you used that asset.  Just as I’d hope none of you would drive an engine into a burning building to put the fire out, I’d ask that if you did see some compelling reason to do so, that maybe you would share it with me so I too, could be enlightened and could understand.

Therefore, when I (as a Battalion Chief for the organization I work for) am given a certain number of assets, paid for by you the taxpayer, entrusted to care for and to use prudently, efficiently, and competently to provide emergency service, I take it VERY seriously.  I am, believe it or not, a pretty conscientious guy.  And when those assets include, but are not limited to, a station, an engine and truck company, a bunch of expensive equipment, and most importantly, the eight people assigned to those companies, I am called upon to use the best judgement and skill to bring those assets together to create a life-saving, fire-kicking, roof-chopping machine.

However, if I (as the BC), fail to take a reasonable assessment of each situation in hand, and determine the real problem, the cost involved, and the efficacy of the plan using the assets I have, I am negligent in my duties as a steward of the public trust.  I would hope that the fire service has come far enough that you all see yourselves as better than cannon fodder, but I really think that sometimes, the thought that we aren’t anymore, troubles some of you.

If I have a life that needs to be saved, I will risk a lot to save a lot.  If I have a reasonable expectation that to take a little risk, I can make a significant difference in the outcome of the emergency, I will weigh my options against the risk and put my plan into effect if so moved.  But I absolutely refuse to believe that in this day and age, with insurance companies condemning a structure in which firefighters died saving, that this is a GOOD thing, well, if not for the emotional attachment I have to my brother firefighters, as a steward of taxpayer funds, I’d suggest that it is neither wise, prudent, efficient, etc., etc.  In fact, now that I have opened us up for the possible long-term care of injured firefighters, the possible loss of civilian lives, the possible lawsuits, the unbelievable amount of time that will be required investigating the loss, and the mounds of paperwork, my decision to do so would be such that any reasonable individual would take one look at it and say, “What were you thinking?”

Again, taking the emotional aspect of it out of play, people screamed bloody murder about a plane flight over New York that cost the taxpayers over a quarter-million dollars (not to mention the sheer stupidity of the decision, but again, I digress), think of how angry taxpayers would be if you said that you just chucked several million dollars out the window in insurance claims, medical bills, replacement personnel, and overtime to deal with this problem? 

Hey, if you don’t want to approach safety from an emotional and traditional standpoint, then don’t.  But as a responsible supervisor of taxpayer funds, failing to approach this from a purely pragmatic standpoint, is more than just foolish, it is irresponsible.

Putting Things In Perspective

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As much as the media hype is annoying and excessive, my heart breaks for the parents of the first swine flu death in the United States, as well as for all of the other deaths that have occurred so far. As the parent of three young children, I can only imagine the pain that the family is going through and pray that things work out somehow.

However, as I was explaining to several people, and I have also said in my Twitter and Facebook feeds, we need to look at this situation and put it in perspective.

According to the Global Energy Network Institute, 35,ooo people die DAILY from starvation in the world.  Yet since these people probably aren’t subscribers to USA Today or have TVs to watch network news, I guess it’s not that much of a problem.

According to the American Heart Association, over 150, 000 people die each year from myocardial infarction (heart attacks, for you non-medical types).  The actual figure for 2009 translated into an average of 413 people dying per day, from a largely preventable disease, and a disease that we as EMS providers toil daily to educate the public about and secure funding for programs to mitigate against, but there is no media frenzy.  Now realize that number has dropped since 1980, so we are chipping away at the problem, but still, this is an astounding number of deaths from something we could work harder at solving.

Then of course, there is something much more preventable, that of death from injury.  According to the CDC, in 2006, people were dying at a rate of 490 a day from injuries.  How many times have we tried to get that message out, but have our PSAs relegated to after the 11:00 news when everyone has gone to bed?

I think we need to look at the swine flu situation carefully.  We need to take reasonable measures to mitigate against further outbreak and to minimize exposure to ourselves and our families.  But like the HIV hysteria of the ’80’s and every other crisis that comes along, the media has done a great job overselling the drama when it suits their purpose, and a mediocre job of helping us get the message out about many other efforts like putting smoke detectors in homes. It is our job to continue to bubble up the real message to our customers and it is our job to help the CDC and other parties to keep the effects of this pandemic to a minimum.  But the hysteria can stop already.  I have enough drama in my life, I don’t need this to make it that much more of a challenge.

Take universal precautions, eat and drink healthy and stay fit, and stay well.  Let’s not make this any worse than it needs to be.

It Can't Happen Here

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From yesterday’s Island Packet (my local newspaper, of all places), something poignant to discuss: If at any point in your career you convince yourself “it can’t happen here”, I’ll say to you “it’s just a matter of time”. 

 

Two people were arrested on the Island for child abuse when they left their two year old in their apartment with a pot on the stove and a lit candle.  Had either of these two hazardous conditions gone to their ends (the candle or the pot), my department might well have been fighting a fire and finding an unattended child in our primary search which hopefully, would have been found in time to be saved.

 

As it was, the child awoke and left the house (so which is worse, your home burning down or your two-year old wandering the neighborhood?).  Having a two year old, I know that if I take my eyes off her for a moment, she is likely to cut her sister’s hair or hack the National Security Agency’s mainframe, so I try to at least keep her in my peripheral vision at all times.

 

I don’t have any more facts than reported here, but I’m positive these are not the only two parents in our jurisdiction who aren’t going to the Parental Hall of Fame, so the question exists; How many other children are in hazardous situations like these on a daily basis?  How often do we go to “smells and bells” and expect it to be a nuisance alarm.  My point- complacency kills, which is something we have been telling everyone for years- believe it or not, the next one could be the real thing.

 

Treat every call with the seriousness and importance required and remember that as emergency service professionals, our job is to serve the public efficiently and expediently.  And while I’m at it, staying safe is one way that we can insure that both of those things happen as well.

 

Take the time to think about the possibility that the next call might be the one we talk about for years.  Make sure everyone in your organization is doing everything they can to insure that they will be talking about it as one of the department’s greatest moments and not as one of your biggest failures.

It Can't Happen Here

1 comment

From yesterday’s Island Packet (my local newspaper, of all places), something poignant to discuss: If at any point in your career you convince yourself “it can’t happen here”, I’ll say to you “it’s just a matter of time”. 

 

Two people were arrested on the Island for child abuse when they left their two year old in their apartment with a pot on the stove and a lit candle.  Had either of these two hazardous conditions gone to their ends (the candle or the pot), my department might well have been fighting a fire and finding an unattended child in our primary search which hopefully, would have been found in time to be saved.

 

As it was, the child awoke and left the house (so which is worse, your home burning down or your two-year old wandering the neighborhood?).  Having a two year old, I know that if I take my eyes off her for a moment, she is likely to cut her sister’s hair or hack the National Security Agency’s mainframe, so I try to at least keep her in my peripheral vision at all times.

 

I don’t have any more facts than reported here, but I’m positive these are not the only two parents in our jurisdiction who aren’t going to the Parental Hall of Fame, so the question exists; How many other children are in hazardous situations like these on a daily basis?  How often do we go to “smells and bells” and expect it to be a nuisance alarm.  My point- complacency kills, which is something we have been telling everyone for years- believe it or not, the next one could be the real thing.

 

Treat every call with the seriousness and importance required and remember that as emergency service professionals, our job is to serve the public efficiently and expediently.  And while I’m at it, staying safe is one way that we can insure that both of those things happen as well.

 

Take the time to think about the possibility that the next call might be the one we talk about for years.  Make sure everyone in your organization is doing everything they can to insure that they will be talking about it as one of the department’s greatest moments and not as one of your biggest failures.

To The Easily Offended

2 comments

sctf1-tx-060aIn another post, I mentioned a great homily by Father Chris where he spoke about getting the message out (you know, THE Message).  I specifically discussed one of his points about how, when someone in today’s society doesn’t agree with you, the expectation is that they have a “right” to be offended.  How if you have decided you don’t want Christianity in your life, you have a right to be offended by the manger scene on the corner, or if someone says that they believe that ___ is a sin, people have a right to be offended that you are talking about religion.

I guess where I am going with this blog is that there are a lot of people who should pretty much lighten up about some things, but it seems to me there’s a few people who should also lighten up and get with the program about things like firefighter safety, or more accurately, accountability, use of IMS, and not sending people in to fight fires in “lost causes”.

It seems that whenever one of these subjects comes up, there are always one or two out there who say, “Hey, we’ve been doing it this way for years, and I’ve been fighting fires since you were in diapers, blah, blah, blah, blah.” (I wrote that because that’s about where I stopped listening).  I remember one particularly spirited discussion on NIMS and what a crock of crap it was and that members of the XYZ (read: big city) Fire Department, by God, have been doing it this way without that NIMS stuff and maybe you all shouldn’t be a bunch of sissies (that’s not the word he used), blah, blah, blah.

So I guess what you’re saying then, is that despite any meaningful adaptations there are from the way we did stuff to the way the rest of us are doing stuff (in the 21st century) all of it is pretty much useless and we should go back to fighting fires with buckets and grappling hooks.  That would be fine, except that building construction has changed significantly and you aren’t going to pull much thatch off the roofs in my neighborhood.  Or maybe using single 2 1/2-inch supply lines and booster lines is really okay, except that in my city, we have large properties with huge fire loads that give off mega-amounts of BTUs that you won’t overcome with that red garden hose.  And being grossly out of shape is okay, except that now we carry more equipment than we did before, including the fact that we are going to have to go up and down stairs wearing SCBA and the heat being produced by today’s burning couch and other contents far exceeds the heat output of fires in the 50’s and 60’s.

Maybe, just maybe, it’s time some of you dug some of the wax out of your ears and listened to the voices of today’s fire service, and if you can’t fathom why change can be good, consider maybe it’s you that needs to change (a change in profession, that is).  Learn more about where we are going by studying the traditions of our past, but realize that tradition is nice when it comes to parades and retirements, but it has absolutely no place in the field of modern combat we call the fireground.

What Kind of Person Are We After Anyway?

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With all of the discussion about arsonist firefighters, some of the most extensive coverage has been done by Dave Statter over at the STAT911 blog.  I have been following the information with a great deal of concern because I, like many of you, take my profession very seriously, and when I read stories about the wannabe heroes out there who light fires in the name of drumming up some action, it makes me sick.

There has been other discussion on Firefighter Nation in light of a post by Tim Sendelbach about the type of people that firefighting draws in and essentially suggests that setting the bar low sets us up for nothing but disappointment (because we will reap what we sow) and if we raise our expectations and require a higher standard, and inspire others to achieve, we will likely be more happy with the outcome.

And then there is the whole other discussion that was written by my friend Chief Reason on whether we should be even considering ourselves heroes or not and he gave a very good case for “not”, but I can’t seem to find the link.

Do we really want the adrenaline junkie or do we want to find a mature individual who takes the oath to “prevent and protect” against fire to heart?  Who among us doesn’t have at least one story about a member who was just a little too zealous for his/her own good?  Wouldn’t you rather enter a building with a firefighter whose nickname was “Crusty” rather than the one whose nickname is “Whacker”?

In South Carolina, it is required by law that ALL firefighters, career or volunteer, are registered with the State Fire Marshal, and all are required to undergo a background check.  Now I have done background checks on prospective babysitters that have cleared and the person came across like a lunatic, so I can’t say that I put a LOT of credence in them, but just the act of running a criminal record on some people would hopefully keep some of the wrong people away.

If we are bringing people into our departments that we wouldn’t trust in our own homes, we really need to look hard at what we are settling with and exactly why it is that we are settling for them.  If we seriously take a step back, is it because of a lack of interested people, or is it that what we offer isn’t enough to do the job?  That could be in money, but could also mean in rewarding and challenging volunteer work as well.

What can we do to entice the right people to come work with us?  What can we do to change the culture of a lot of testosterone and excitement and to bring in people who really get it?  Someday, hopefully we will all realize that maybe it’s not so much that the fire service needs to change, so much as the culture of those who serve in it with us.

Life Changes In A Split Second

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The other day I think we all were thinking about the death of the child struck by a Kansas City engine as reported by Firehouse.com.  As you have probably heard thousands of times before, it doesn’t take too many incidents like this one to remind you that we have a huge responsibility while driving our apparatus, and even when all things are going right and being done well, all it takes is someone not paying attention or distracted to get in our way and change everything. 

 

Having a child at that age, I have preached to her about going into the street ad nauseum, but you know, kids sometimes just don’t remember that kind of stuff when they are excited or paying attention to that ball, or whatever the circumstances happen to be.

 

We need to be hypervigilant when it comes to operating these trucks; anticipating what is going to happen is much preferable to having to react to it unexpectedly if it does.  When you see children playing nearby, don’t just drive by and wave- think about what you would do in the event one darted out into the street.  Let off the accelerator and cover your brake, or at least look for evasive action options in case.  It seems ridiculous that we have to be so defensive, but on the other hand, these guys in KC will probably be second guessing their actions forever, even if they had nothing to do with the way things worked out.

 

Be alert to your surroundings, buckle up, and let’s all go home in the morning.

The Smorgasboard of Safety

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First off, I think everyone is familiar with what a smorgasboard is (For my whole life I thought it to be exclusively a Pennsylvania thing, but it’s apparent everyone knows what one is), but I’d call it more of a plethora of safety issues.  You know, plethora, like a “large amount, to the point of being undesirable.

In my search for a safety message for my crew this morning, I found plenty to discuss, all at Firehouse.com, all of them posted within the last few days.

What are our choices today in getting injured or killed? Let’s look and see; would it be the continued reluctance of some in our profession to use their seat belts?  Or would it be the problems associated with maintaining a safe perimeter while working in traffic?  Of course, you could work at this department where staying out of the emergency room seems to be a serious challenge.

Other than the seat belt issue (which I can’t understand how a firefighter on this planet hasn’t had this beat into them by now), there is likely more to the story and I certainly don’t insinuate that anyone screwed up without having the facts.  But what I am pointing out is, it doesn’t just always happen “somewhere else”.

What things do you see around your department that can get you injured or killed?  In this New Year, I challenge you to look at the possibilities and make the right choices, that is, the choice to be safe.

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Click In and Save Your Life

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I thought this was one of the better video pleas I have seen, even though I’m not a Rams fan (although we use a RamFan – a little truckie humor there).  Buckle up and stay safe this year.  Let’s reduce LODDs by concentrating on at least one very easily obtainable goal – insure no one rides our rigs without being strapped in.