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	<title>Firehouse Zen &#187; safety</title>
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		<title>One More Award at Hilton Head Island Fire &amp; Rescue</title>
		<link>http://firehousezen.com/2012/05/09/one-more-award-at-hilton-head-island-fire-rescue/</link>
		<comments>http://firehousezen.com/2012/05/09/one-more-award-at-hilton-head-island-fire-rescue/#comments</comments>
		<pubDate>Wed, 09 May 2012 16:30:06 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[Fire Rescue Topics]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[article]]></category>
		<category><![CDATA[Brad Tadlock]]></category>
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		<category><![CDATA[Lavarn Lucas]]></category>
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		<category><![CDATA[Tom Bouthillet]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2880</guid>
		<description><![CDATA[One of the primary things we say to guide our people is to always &#34;Do the right thing&#34;.  We do what it takes to make our &#34;customer[...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2009/07/IMG_1139.jpg" rel="" style="" target="" title=""><img alt="" class="size-thumbnail wp-image-563 alignleft" height="150" src="http://firehousezen.com/files/2009/07/IMG_1139-150x150.jpg" style="" title="" width="150" /></a></p>
<p>While Capt. Tom at <a href="http://ems12lead.com/">EMS12Lead.com</a> might not be trumpeting his success, I will do it for him, as well as for the rest of my colleagues at <a href="http://www.hiltonheadislandsc.gov/departments/fire/">Hilton Head Island Fire &amp; Rescue</a>. &nbsp;This week we received another honor, the <a href="http://www.jems.com/article/news/iafc-recognizes-fire-departments-heart-s">IAFC&#39;s Annual Heart Safe Community Award</a>. &nbsp;With a lot of pushing and pulling from Capt. Tom Bouthillet, and a lot of support and cooperation from other notables, including Fire Chief Lavarn Lucas, Deputy Chiefs Brad Tadlock and Ed Boring, Capt. Eric Lainhart, our medical control docs, Bo Sherwood and Van Gaube, and of course, Kelly Arashin, we received the award in recognition of the system we have in place in our community.</p>
<p>Between our bystander CPR education efforts, placement of automated defibrillators in the community and our advanced life support response system, individuals experiencing a cardiac event have a significantly better chance of survival than in the past. If an arrest is in progress, we dispatch additional Fire/Rescue companies, where all the line personnel are trained in use of the &quot;pit crew&quot; concept, to maximize the efficiency of assigned resources and to deliver a very high standard of care. &nbsp;</p>
<p>It doesn&#39;t end there: our Fire/Rescue personnel have a number of tools we can use, including 12-lead EKG monitoring with transmission capability and the ability to provide therapeutic hypothermia if indicated. &nbsp;Our system is also capable of identifying possible STEMI patients in the field and setting off an additional chain of events.</p>
<p>Our delivery of the patient at the Hilton Head Hospital Emergency Department is just one more step. &nbsp;There, they will have already been alerted by the teams in the field and depending on the situation, have either already brought in a cath lab team, or are prepared to continue therapeutic hypothermia through as needed. &nbsp;We have a great relationship with our emergency department personnel and we all work together as a team to provide the best possible chances for a positive outcome.</p>
<p>What&#39;s more is that the pertinent information is documented and shared through the CARES Registry, where we will be able to extrapolate data needed to help us improve our service. &nbsp;We have identified methods for communicating good performance as well as performance requiring remediation. &nbsp;And above all, the system is delivered daily by nine Fire/Rescue companies with extremely professional, caring, and knowledgeable personnel, all of whom are aware of the importance of excellent public service.</p>
<p>When we factor this in with <a href="http://www.hiltonheadmonthly.com/news/hilton-head/82-hilton-head/2234-hilton-head-island-fire-a-rescue-feeling-hot-hot-hot-">our recent CFAI accreditation</a>, which we have maintained through three cycles, we are pretty proud. &nbsp;But even more impressive is that our personnel have maintained their positive attitude and professionalism despite comments made about their integrity by certain individuals in our community, rather than those individuals stepping back and defending what they should have known to be true. &nbsp;Our entire force maintained this very same quiet professionalism even when held to a 1% salary raise last year (and that was not across the board) and no increases in years before that, not because they were afraid to speak out, but because they heard the concern of the community, especially with the economic situation being what it was, and they were willing to accept that and soldier on, when they had every right to be vocal and upset about the situation. &nbsp;These personnel have also maintained their quiet professionalism among other challenges as well, challenges that will remain unsaid by us, because that&#39;s the kind of people we have.</p>
<p>One of the primary things we say to guide our people is to always &quot;do the right thing&quot;. &nbsp;If that means stopping and helping someone change a tire, or picking you up off the floor for the seventh time that week, or loading up your kids in the rig to take them to the hospital when we are transporting you because you have no family available, we do what it takes to make our &quot;customers&quot; happy. &nbsp;And we say customers because it isn&#39;t just the taxpayers; we serve the visitors, the workers, the homeless, anyone we deal with. &nbsp;They may be patients today, or the may be the homeowner on another, or the occupant, but to us, they are people.</p>
<p>We have an extraordinary amount of pride in our department, but a lot of humility as well. &nbsp;I talk about all of our personnel because I am proud of them, but they don&#39;t go around bragging about it, so I am happy to tell you all about them. &nbsp;We have very high expectations of our people, but we have fun too. &nbsp;And while there are plenty of bad moments, the good definitely outweigh the bad. &nbsp;The difference is that we try to let everyone in on the decisions (to the extent possible), we listen, we try to get them the tools they need (but they aren&#39;t spoiled, our budget didn&#39;t budge but a single digit percentage from last year), and we do things safely, with a lot of common sense applied rather than emotion.</p>
<p>So while we will be celebrating this new award, we already realize, it is recognition for what we have done. &nbsp;For us, what we have done so far is never good enough. &nbsp;We will continue to push forward and improve from where we are today, to keep looking at ways we can tweak this or adjust that to make our organization that much better. &nbsp;We do not rest on our laurels.</p>
<p>If you get a chance to come to our Island, make sure you stop by a station. &nbsp;EVERY station and Headquarters is open to the public and we encourage visitors. &nbsp;We will always take the time to show someone the trucks, or to take a blood pressure, or just to talk about what we do. &nbsp;We are an all-hazards response agency who takes the job very seriously and we like sharing what we do. Thanks to all of you at HHIFR; you all make me proud to be affiliated with you.&nbsp;</p>
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		<title>Perfect Alignment</title>
		<link>http://firehousezen.com/2012/04/14/perfect-alignment/</link>
		<comments>http://firehousezen.com/2012/04/14/perfect-alignment/#comments</comments>
		<pubDate>Sat, 14 Apr 2012 13:30:41 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[administration-leadership]]></category>
		<category><![CDATA[EMS Topics]]></category>
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		<category><![CDATA[Funding & Staffing]]></category>
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		<category><![CDATA[alignment]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2691</guid>
		<description><![CDATA[Deep down inside, we might say to ourselves, &#34;That could never happen here.&#34;  Or we feel it coming up and we suppress it, because [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2012/04/webDSC01859.jpg"><img alt="" class="alignleft size-medium wp-image-2749" height="166" src="http://firehousezen.com/files/2012/04/webDSC01859-300x166.jpg" title="webDSC01859" width="300" /></a></p>
<p>A few weeks ago, there was a tragic sequence of events that occurred in a community in our county. While working a medical alarm, a <a href="http://www.islandpacket.com/2012/02/24/1976356/reports-fire-truck-in-port-royal.html">City of Beaufort fire&nbsp;engine was stolen by a man</a>, who in his flight, killed a pedestrian as well as struck a number of cars. &nbsp;Talk about your &quot;Swiss cheese modeling&quot;; short of an <a href="http://en.wikipedia.org/wiki/Syzygy">astronomical syzygy</a>, I&#39;m pretty sure you can&#39;t find a better alignment of factors to recreate that event again. If you saw that in a movie, you&#39;d think, &quot;How stupid! &nbsp;A man escapes from a military hospital, finds an idling fire engine, and escapes his pursuers. It isn&#39;t likely to happen.&quot; &nbsp;But it did.</p>
<p>Things happen every day that defy logic. &nbsp;Truth, as it is said, is often stranger than fiction.</p>
<p>Deep down inside, we might say to ourselves, &quot;That could never happen here.&quot; &nbsp;Or we feel it coming up and we suppress it, because we know, if we were ever to actually verbalize that, it WOULD happen. &nbsp;But we are all guilty of seeing something happen and thinking that we are either too good, too well-trained, too attentive to the details, too big of a department, or even too remotely disconnected from &quot;big city&quot; problems for certain events to transpire. It just won&#39;t happen to us.</p>
<p>This is something that happens in families as well. &nbsp;I know people who are perfect parents and their children defy any reasonable expectation of success. &nbsp;I know parents who have no business reproducing who have amazing children. &nbsp;I know fire or EMS agencies that I can&#39;t believe, due to their ineptness, that they haven&#39;t facilitated some major catastrophe. And I know the most professional organizations ever who have had arsonists surface among their ranks, or they lose firefighters, or they burn down an entire zip code.&nbsp;</p>
<p>Unfortunately, right now public servants have a target drawn on their back. &nbsp;Some of our brothers have actually drawn it on there for us. &nbsp;We are in a profession (career and volunteer alike) that used to be considered trustworthy, honorable, valiant, and courageous. &nbsp;We have a few mutts in our midst who have caused people to think otherwise. &nbsp;The job hasn&#39;t changed, nor has the opinion MOST people have of public servants, but the fact is that when someone can paint &quot;firefighters&quot; or &quot;EMTs&quot; in a convenient picture and wrap it up in an emotional context, they gain attention. &nbsp;And so long as we tolerate membership from those who give us a black eye, we continue to enable that perception.</p>
<p>Our business has enough danger, innuendo, drama, and everything else that we don&#39;t need to add to it by tolerating personnel with bad attitudes, carelessness, or poor morale. &nbsp;We have to seek the causes of these problems and root them out. &nbsp;We have to be positive and focused on the service we provide and how we improve that delivery daily. &nbsp;We must reward people for doing things right and remediate those who do things wrong. &nbsp;But even when we do all these things right, our team might have someone swimming below the surface, counter to our culture or our expectations, who is intentionally or unintentionally, just waiting to pop to the surface.</p>
<p>If you really want to change the minds of others, the first step in doing so is by exuding professionalism yourself. &nbsp;Nobody is going to follow your advice if you aren&#39;t in front leading the charge. If everyone in emergency service had that mentality, it would be a lot easier to bring the rest of the world forward. &nbsp;But remember, even in the best of situations, even with thorough planning and training and coaching, sometimes things go wrong with no real expectation. &nbsp;Our job as leaders is to minimize the risk of those events occurring, be proactive and engaged, and to present alternatives that eliminate those bodies from lining up.</p>
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		<title>Images</title>
		<link>http://firehousezen.com/2012/04/12/images/</link>
		<comments>http://firehousezen.com/2012/04/12/images/#comments</comments>
		<pubDate>Thu, 12 Apr 2012 13:30:10 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[change]]></category>
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		<category><![CDATA[leadership]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2689</guid>
		<description><![CDATA[What we see today, might be gone tomorrow.  What we can touch and hold right now may be a memory moments later. ]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p><a href="http://www.facebook.com/photo.php?fbid=3697234309286&amp;set=a.1842760348596.2111498.1228210766&amp;type=1&amp;theater"><img alt="" class="alignleft size-medium wp-image-2745" height="300" src="http://firehousezen.com/files/2012/04/577630_3697234309286_1228210766_33636386_1825988612_n-250x300.jpg" title="577630_3697234309286_1228210766_33636386_1825988612_n" width="250" /></a></p>
<p>I really don&#39;t share as many of the images I take on a regular basis, which is funny to me, because I love photography. A few days ago, one of my best friends, also a Philadelphia native, and I took a little trip &quot;home&quot; to Philly to catch a Phillies game and a Flyers game. &nbsp;This was a birthday present from my wife and I really looked forward to it.</p>
<p>As it was, I brought my camera, but for probably the first time, I left it behind while we soaked up as much of the city as possible for our little two day getaway. Any pictures I took, I did with the camera on my smart phone, which isn&#39;t too bad, but isn&#39;t exactly what I am used to using when I do see something I want to shoot. &nbsp;So I didn&#39;t take all the shots I really saw, and for me, that is completely out of character.</p>
<p>Even though Jeff and I were there together, we didn&#39;t go into any stations along the way (Jeff is my counterpart Battalion Chief for &quot;B&quot; Shift). &nbsp;I won&#39;t say we didn&#39;t see any along the way, but we were in such a rush, we really didn&#39;t stop in like both of us would have probably done on our own if we were on a less tightly scheduled timeframe.</p>
<p>Since we were really there for the two sports events, we limited our travels to Central and South Philly, close by to the sports complex. &nbsp;We saw some PFD units, doing this or doing that, but really paid them no mind. &nbsp;By the time we left and made it home, I was surprised at the lack of pictures I had, and especially since there weren&#39;t any of fire department stuff, which is probably pretty funny for any of us. &nbsp;After living in South Carolina for 30 years, I don&#39;t get &quot;homesick&quot; like I used to, but this time was a little different. &nbsp;This time I really found that I missed Philly, the places I would go to, the smells, the attitudes, all of it. &nbsp;It just really hit me this time, but as is normal, you get home and get back to work and put the thoughts aside.</p>
<p>What we see today, might be gone tomorrow. &nbsp;What we can touch and hold right now may be a memory moments later. &nbsp;We do things, like take pictures, to preserve those images, and to remind ourselves of what we experienced. &nbsp;We do these things to preserve, to record, and to share those thoughts. &nbsp;In one minute, we can be gone and not anyone may even be able to understand why. &nbsp;</p>
<p>The other morning, while checking my e-mail, I saw that LODD notice. &nbsp;I learned of the tragic loss of the two brothers from Ladder 10, and the hospitalization of two others. &nbsp;I listened to the audio and closed my eyes, imagining what events must have transpired. &nbsp;And while I am not a Philly firefighter, I felt a little differently this time, like I knew these guys, and understood the situation. And while I was saddened, on this occasion, it just made me feel deep down inside how much I miss being there.</p>
<p>These brothers went into an expsoure building to check on conditions. &nbsp;We have all done it a hundred times. Then the next thing they knew, it was changed. &nbsp;The building came down around them and two of the crew were lost forever. &nbsp;Two others were hurt, one so severely that CPR had to be administered.&nbsp;In a moment, families were ripped apart, friendships severed. What any of us would give to have those moments back again, those moments just before the world changed. &nbsp;If that crew was anything like my crews have always been, they were probably making stupid jokes about what was going on, wry observations on their current condition, all the while watching and listening for anything that could tell them more about their surroundings, about what work needed to be done, or what information needed to be shared.</p>
<p>We know not the hour of the day or the place where things will change forever. &nbsp;They do, routinely, daily, and these moments sometimes pass without notice. &nbsp;Take a moment and tell those around you how you feel about them. &nbsp;Take a moment and enjoy your surroundings. Live each moment like it will be your last and put a determined mindfulness on your surroundings. &nbsp;Appreciate now what you have, because tomorrow, it may all be gone.</p>
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		<title>9/11: &#8220;Devoted To Duty Above Personal Risk&#8221;</title>
		<link>http://firehousezen.com/2011/09/11/911-devoted-to-duty-above-personal-risk/</link>
		<comments>http://firehousezen.com/2011/09/11/911-devoted-to-duty-above-personal-risk/#comments</comments>
		<pubDate>Sun, 11 Sep 2011 12:46:35 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[Fire Rescue Topics]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2316</guid>
		<description><![CDATA[We understand that there comes a time to grow up, and the right thing to do is to put away the childish ways and become a real man[...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.thefirestore.com/store/product.cfm/pid_7790_decal_commemorative_gold_leaf_maltese_cross_343_9_11_01_10th_anniversary/"><img alt="" class="alignleft size-thumbnail wp-image-2320" height="150" src="http://firehousezen.com/files/2011/09/343-150x150.jpg" title="343" width="150" /></a>A little something about me you may not have known: I used to design fire department patches (NOTE: I did not design this one; it is from <a href="http://www.thefirestore.com/store/product.cfm/pid_7790_decal_commemorative_gold_leaf_maltese_cross_343_9_11_01_10th_anniversary/">The Fire Store</a>, but it was exactly the image I was looking for). &nbsp;In fact, when I first got involved in the fire service, I designed quite a few of them and one of them, the patch I designed for the <a href="http://www.blufftonfd.com/">Bluffton Township Fire District</a>, our neighbors here in South Carolina, is still being used. &nbsp;The Chief and the Assistant Chief at the time (who is now the Chief) wanted a motto on the patch. &nbsp;The motto we came up with is still being used: &quot;Devoted to duty above personal risk.&quot; &nbsp;It still sounds good and to be quite honest, with most of us, it is the truth.</p>
<p>Given some of my posts, some of you, I think believe I&#39;m a safety nazi. &nbsp;That&#39;s pretty far from the truth actually. &nbsp;I&#39;m a true believer; when I got into the business, I did so because I wanted to be involved in it and because my family tradition led me there. &nbsp;But I&#39;m the kind of guy that if I didn&#39;t believe in it, I wouldn&#39;t have stuck around. &nbsp;And the danger and the thrill, personally, did it for me. &nbsp;What&#39;s more, it wasn&#39;t enough.</p>
<p>Over the years, however, I matured. &nbsp;I grew up, which unfortunately (or fortunately, depending on who you speak to) changes things. I had the good fortune to meet movers and shakers in the emergency service world and each of them had a story to tell. &nbsp;Mostly their story was that while it was fun being at the edge of sanity with some of the heroics we pulled off and the chest full of medals we earned, we never really appreciated the impact that one stupid move could make that would change the world forever.</p>
<p>The events of September 11 really put my priorities into focus. &nbsp;On that beautiful September day and on into the night, I stood in front of the TV in my living room, oftentimes holding my then-baby daughter, with tears in my eyes when I realized that 343 of my brothers perished in the line of duty. &nbsp;The effect that this loss has had on our nation is questionable, as today it seems like the public has forgotten that day. &nbsp;But the scar it left on our job, on our family, is impenetrable. &nbsp;There are children growing up whose fathers will never hold them or see them graduate or walk them down the aisle. &nbsp;Or even look on with pride as they too choose to join our brotherhood. &nbsp;Who won&#39;t be there to pin on Lieutenant&#39;s bugles at that first promotion. &nbsp;Each of these 343 individuals had a profound impact on a number of others, and that ripple effect continues outward and outward until millions, even billions in this case, are impacted.</p>
<p>But the tragedy that happened that day is an anomaly, a blip in the statistics of firefighter mortality. &nbsp;In fact, we can&#39;t ever factor in the loss of 343 individuals on that one day in any of the data we analyze because it throws wild swings into the results. &nbsp;That certainly doesn&#39;t decrease their contribution any more. &nbsp;In fact, it immortalizes it. &nbsp;Forever that will be a group of people who stand alone. &nbsp;But the 100 or so firefighters who die in the line of duty each year are considered, in a figure that has decreased over time, but not nearly in proportion to the fires we now fight. Looking at the situation after that day and understanding the effect the loss of those 343 people had on so many, it is obvious that any casual approach to safety results not just in a loss to the immediate individuals involved, but to many others. &nbsp;Any poor decision causes a ripple that can become a tsunami. &nbsp;</p>
<p>So on a grand scale, the loss of even ONE firefighter is an unacceptable one and extrapolated out into an average loss of 100 brothers a year affects not just you or your crew, but families and community, and everything else, <em>multiplied 100 times</em>. &nbsp;And when a significant number of these injuries and deaths occur not from heroic deeds, but from failing to use common sense, I struggle with the argument that our &quot;safety culture is ruining the fire service&quot;. &nbsp;Let&#39;s just take the injuries and deaths that HAVE occurred from people putting themselves in harm&#39;s way out of the equation, and in looking at casualties that are related to cardiac events and failure to wear seatbelts, we could make a significant impact on sending more brothers home every day than ever before. &nbsp;</p>
<p>But we CONTINUE to resist changes in our industry that would make that difference. &nbsp;Why? &nbsp;<em>Because you safety nazis are sucking the fun out of our job</em>. &nbsp;<em>Because you are unreasonable in expecting me to maintain appropriate cardiac health to do the job</em>. &nbsp;<em>Because we resist the notion that there should be a standard for doing the job. &nbsp;Because it is inconvenient for me to wear my seatbelt.</em></p>
<p>There is absolutely no argument you can make to me that can reasonably suggest that increasing our safety is a bad idea. &nbsp;I am a chief officer now. &nbsp;I joke that my white helmet will likely remain white until I die, because my job is to send you guys in and to make sure that all I sent in comes back out in the same condition. &nbsp;It&#39;s not the fun part of the job, but at some point, I had to grow up and accept my role. &nbsp;I am no longer the &quot;go to&quot; guy on the scene for a really hairy rescue and even though I understand that, it&#39;s never going to escape me. &nbsp;</p>
<p>A few years ago, I jumped into the water with <a href="http://ems12lead.com/">Capt. Tom from the EMS12Lead blog</a> and we made a rescue. &nbsp;While he was a Lieutenant at the time, I was a chief. &nbsp;My chief, when handing me the Meritorious Service Medal (I missed the actual ceremony, Capt. Tom got one too), reminded me that my job was no longer in the water, but on the shore. &nbsp;He also indicated it would probably be my last medal. &nbsp;I indicated that if I got another medal it would probably be my last medal because I&#39;d be looking for another job. &nbsp;He laughed at that. &nbsp;But it was an awakening. &nbsp;I realized how right he was. &nbsp;My job is to keep you guys safe. &nbsp;You job is to be safe about doing it and to only take risk when the risk is worth it. &nbsp;Not only will I keep from throwing your body into an unwinnable battle, I ask that you keep from making decisions that require the same.</p>
<p>We lost 343 brother firefighters in one day in New York City. &nbsp;They, as well as many more firefighters and other public safety professionals who survived, considered their duty to save others from that infernal hell and did so for thousands and thousands of others, and to their credit, we should be thanking them all for their courageous actions. &nbsp;But this tradition was an act that isn&#39;t replicated in all of these line of duty deaths, because in the majority of line of duty deaths, preventable actions or shall I say, more mature and considerate actions, could have saved firefighter lives. &nbsp;</p>
<p>To put it plainly, the lives we lost were not traded for a single save. &nbsp;Our &quot;duty above personal risk&quot;, while meant to signify that willingness to sacrifice, can also be read that we are devoted to &quot;duty&quot; above &quot;personal risk&quot;. &nbsp;We have a duty, not only to save the lives of endangered victims, but to be there to lead our families, to be there to teach our rookie firefighters, to be there to be a Cub Scout leader or to work in the PTA. &nbsp;We have a duty to live our lives to the fullest, not to casually throw our lives away without a sane reason.</p>
<p>If the time comes, God forgive me, to throw my life in front of another so that someone may live a full and productive life, I know in my heart what my action will be. &nbsp;But until then, I refuse to commit my body, or yours, to a decision based on a misguided view of heroism, or because it is what we always believed to be the duty of our calling.</p>
<p>Be safe and if anything, in the name of those who have gone before us, honor their memory by being there for everyone who remains. &nbsp;And I ask that God bless the civilian departed and their families on this 10th anniversary of their death. &nbsp;And most of all, God bless and keep our 343 brothers, their families, and the other firefighters who still suffer the effects of the horrible day, both mentally and physically. &nbsp;We love you and miss you all terribly.&nbsp;</p>
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		<title>Swedish Message, Part 2</title>
		<link>http://firehousezen.com/2011/09/08/swedish-message-part-2/</link>
		<comments>http://firehousezen.com/2011/09/08/swedish-message-part-2/#comments</comments>
		<pubDate>Thu, 08 Sep 2011 12:30:49 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[Firefighter Safety & Health]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2306</guid>
		<description><![CDATA[For a group of people who pride themselves on being professional at their craft, we have a little to be desired when it comes to t[...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2011/09/webFebruary-2010-141.jpg"><img alt="" class="alignleft size-thumbnail wp-image-2308" height="150" src="http://firehousezen.com/files/2011/09/webFebruary-2010-141-150x150.jpg" title="webFebruary 2010 141" width="150" /></a>In the last few days, &nbsp;we&nbsp;<a href="http://firehousezen.com/?p=2260">discussed the presentation by Dr. Stefan Svensson at FRI</a>, who, after watching the presentation myself, made a case that the American Fire Service is taking a path that doesn&rsquo;t consider facts. &nbsp;The reaction by many of my American fire service brethren are very obviously based on emotion, not logic.&nbsp; And frankly, for a group of people who pride themselves on being professional at their craft, maybe the firefighters in our nation do have a little to be desired when it comes to taking care of business in the manner in which it should be done. &nbsp;</p>
<p>Dr. Svensson pointed out in the very beginning that his observation of the situation is as from the perspective of an outsider. &nbsp;And while he has experience as a firefighter, he also has experience as an educator and a researcher. &nbsp;So instead of approaching his discussion from a hysterical standpoint, he used a historical standpoint: that facts are facts and frankly, the methods of changing our culture isn&rsquo;t working.&nbsp; Sometimes some tough love is necessary, if we are sincere in wanting to bring everyone home in the morning.</p>
<p>Furthermore, at no point in his presentation (and I have listened to it and took copious notes) has he said that the Swedish fire service is better than any other fire service. In fact, he prefaces his presentation by saying that Sweden also has issues and they are not &ldquo;better&rdquo;.&nbsp; But while data can always be manipulated to say what you want it to say, try looking at this objectively:</p>
<p>What gain do we get from having an increase in firefighter fatalities?&nbsp; It&rsquo;s not that we encourage firefighters to die, but the trend is there. &nbsp;Just based on the data Dr. Svensson shared, firefighter fatalities in America have been slightly reduced, but for the most part, have remained steady. &nbsp;Put that rate, however, in the context of decreasing civilian fatalities and decreasing fire responses, the ratio of firefighter fatalities per civilian fatality has INCREASED. &nbsp;Likewise, the ratio of firefighter fatalities per fire has also increased. &nbsp;Dr. Svensson even stated, this was AFTER pulling out the training and station deaths. &nbsp;The inference is that even with a reduction in call volume, we continue to see a steady stream of firefighter fatalities. &nbsp;And based on the language used by some of the commenters, the macho and egotistical feedback has been pretty predictable. &nbsp;Why do we take so much pride in our injury and mortality rates? &nbsp;Could it be that we are okay with it that way? &nbsp;&nbsp;</p>
<p>One issue I really found interesting was his discussion of cardiovascular fitness relative to the job. &nbsp;I have said on number of occasions that I am appalled by the continued reluctance of the fire service to embrace meaningful fitness standards. &nbsp;At the same time, these issues are relative to the general population: fitness is decreasing, obesity is increasing, and subsequently, cardiovascular issues are also increasing. &nbsp;In the meanwhile, the job of fighting fire has not changed, in fact, it has grown more challenging, and is compounded via station closures and staff reductions by having less personnel in many communities to now do the job that many were allocated to before.</p>
<p>Fitness requirements support a simple fact: we need to have an acceptable standard of fitness, therefore we need to have more comprehensive medical screening. &nbsp;The problem is, as Dr. Svensson observed, in the United States, we evaluate ability, not fitness. &nbsp;This is directly a result of equal opportunity mandates but has an undesired effect. &nbsp;In an effort to minimize discrimination, we have embraced ability testing to determine whether a person can do the job. &nbsp;We say, &ldquo;If you can do the job, you should be allowed to&rdquo; because we are trying to be more inclusive. &nbsp;But the tell-tale issue for whether or not a person is going to stroke out on us or have an MI isn&#39;t whether they can or can not pull a ceiling or drag a dummy, it is much more insidious than that. &nbsp;Cardiovascular issues that are killing firefighters aren&rsquo;t readily apparent. &nbsp;And I know firefighters that can whip through an abilities test without too much going on, but it doesn&#39;t require a physician to take one look at them and say, this guy&#39;s a candidate for the Big One.</p>
<p>But honestly, I could go point for point about the presentation and I&#39;m not. &nbsp;At least not with you all.</p>
<p>I intend to have my personnel listen to the presentation and view the PowerPoints included. &nbsp;I also intend to ask them to challenge themselves and ask, &quot;Is he right? &nbsp;Is he wrong?&quot; &nbsp;And I&#39;m going to trust that my people are going to listen to what is going on and look past the harshness of the message and evaluate it like grown-ups. &nbsp;There is importance of having knowledge of the past in order to understand the present. &nbsp;And we have quite a few people&nbsp;who are okay with romanticizing the concept that it is our duty to die in the line of duty for no apparent reason.&nbsp; It is okay to be maimed for life for no apparent reason. It is okay to shovel a company into a burning building with deteriorating conditions because if we don&#39;t, we are pussies.</p>
<p>Well, it is okay only because the &ldquo;leaders&rdquo; in our business hype it as the standard as to what should be. &nbsp;Their mentality is okay for a future of knuckle-draggers, but what if we gave you a finite number of resources and told you that if you screw them up, you don&rsquo;t get more, so you&rsquo;d take better care of them? &nbsp;Or even better, if you are reckless with those resources, you have to pay for them? &nbsp;Well, how much longer do you think it is going to be before the lawyers realize that incident commanders sending their personnel into a situation with no control, no coordination, or no meaningful mission (other than &quot;searching&quot; an untenable building) are in fact, killing personnel, and liable for wrongful death restitution? &nbsp;It won&#39;t be long, because it is already happening.</p>
<p>The tradition of the fire service I had passed to me from my father, who got it from his father, and got it from his as well has been established that we must do whatever it takes to save lives.&nbsp; But there is a profound disconnect: Have we in fact created these expectations ourselves?&nbsp; Maybe this is where we ask the public: What is it you want from us? &nbsp;If you read any of the civilian comments in these communities where they are struggling with funds, there is a certain amount of &quot;screw the firefighters&quot; being said and not a whole hell of a lot of support. &nbsp;Perhaps we need to really educate the public and seriously ask them: &quot;If you are expecting us to sacrifice our lives to get you out, there needs to be some relational support.&nbsp; Otherwise, f*&amp;# off.&quot;</p>
<p>If we keep repeating traditions that don&rsquo;t make sense and cause us unwarranted pain, what does that make us?&nbsp; Stupid? &nbsp;I think that&#39;s what Dr. Svensson said that some of you all are upset about. &nbsp;If you had a son who was pledging a fraternity, and the traditional hazing was to get painfully burned over a percentage of his body because hey, that&#39;s the tradition, I&#39;d bet you&#39;d tell him he&#39;s nuts. &nbsp;The only tradition I am buying into is that as a firefighter, I am willing to take a risk to save someone if I have the possibility of saving someone. &nbsp;But we aren&#39;t even doing that. &nbsp;We won&#39;t even buckle our seatbelts, and where is the tradition in that?</p>
<p>The most telling part of the presentation came in the discussion on survival training. &nbsp;While I don&#39;t necessarily agree with some of the issues, the real focus was this: Right now we focus on how to get out of problems.&nbsp; Maybe we need to be re-focusing on how to stay out of trouble to begin with.</p>
<p>They don&rsquo;t think about safety because it is simply a part of what they do.&nbsp; It is not a thought, it is ingrained in their culture. &nbsp;It&#39;s not standing outside a house quivering because we are too scared to fight the fire. &nbsp;It is taking resources, defining the problem, and using the resources wisely and to the best effect to create a solution. &nbsp;We are letting our egos get in the way of facts. Instead of getting cranked up about what was said, listen to what he is saying. There are other approaches that make sense, yet we continue to ignore them.</p>
<p>I&#39;m not even going to suggest that we should have a safer work environment. &nbsp;I&#39;m just going to say that instead of pointing at the Swedish guy and being offended at what he said, perhaps we should listen, take what we can from the discussion, and learn. &nbsp;He used that language for a reason: to make a point. &nbsp;He isn&#39;t over in Sweden right now rubbing his hands gleefully because he has offended the Americans. &nbsp;He made it clear that as an outsider looking in, he sees a problem and wants us to be aware of it. &nbsp;However, he is also concerned that we are ignoring the issues based on our emotional reaction to the problem, rather than the rational explanation of how to solve it. &nbsp;I don&#39;t like being called stupid either, but as I have been told before, if the shoe fits, wear it.</p>
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		<title>Replacing Search K9s With Search Cockroaches?</title>
		<link>http://firehousezen.com/2011/09/06/replacing-search-k9s-with-search-cockroaches/</link>
		<comments>http://firehousezen.com/2011/09/06/replacing-search-k9s-with-search-cockroaches/#comments</comments>
		<pubDate>Tue, 06 Sep 2011 13:30:47 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2293</guid>
		<description><![CDATA[What we know today as the way we do business may be radically different tomorrow.]]></description>
			<content:encoded><![CDATA[<p><a href="http://http://www.homelandsecuritynewswire.com/new-first-response-military-tool-surveillance-insects"><img alt="" class="alignleft size-thumbnail wp-image-2297" height="150" src="http://firehousezen.com/files/2011/09/cotinis-150x150.jpg" title="cotinis" width="150" /></a>I don&#39;t think there is any danger in seeing Man&#39;s Best Friend replaced by Man&#39;s Disgusting Scourge anytime soon, but this report I got <a href="http://http://www.homelandsecuritynewswire.com/new-first-response-military-tool-surveillance-insects">today on the Homeland Security Newswire</a> indicates that more developments have come about for adapting Adam Ant for doing Lassie&#39;s work. &nbsp;Instead of packing kibble for deployments, maybe we&#39;ll just be able to depend on the remnants of yesterday&#39;s MREs. &nbsp;</p>
<p>In this case the researchers are using the Green June Beetle, but given the size of the cockroaches (or Palmetto Bugs, as we like to call them in South Carolina) I have seen, we could probably equip them with a hammer drill and let them tunnel the victims back out of the rubble once they find one.</p>
<p>Cyborg insects are low maintenance, can get into very restricted and virtually inaccessible areas, and with these new developments, can be adapted for a number of different tasks. &nbsp;Some of these cyborg applications could also be used for monitoring hazmats or terrorist attacks, doing pre-entry search and recon for SWAT teams, or spy work. &nbsp;As far as our use of these creatures, the sky (or the basement) is the limit.</p>
<p>Never lose sight of this constant: Change is inevitable. &nbsp;It&#39;&#39;s how we deal with it that makes the difference. What we know today as the way we do business may be radically different tomorrow.</p>
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		<title>Do It Right The First Time</title>
		<link>http://firehousezen.com/2011/09/03/do-it-right-the-first-time/</link>
		<comments>http://firehousezen.com/2011/09/03/do-it-right-the-first-time/#comments</comments>
		<pubDate>Sat, 03 Sep 2011 14:00:55 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2269</guid>
		<description><![CDATA[Take a moment to ditch the emotion and be the professionals you are. Do the right thing the first time.]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2011/09/webSCTF1-Rescue-School-047.jpg"><img alt="" class="alignleft size-thumbnail wp-image-2280" height="150" src="http://firehousezen.com/files/2011/09/webSCTF1-Rescue-School-047-150x150.jpg" title="OLYMPUS DIGITAL CAMERA" width="150" /></a>I can&#39;t remember if I blogged this before, but if so, it bears repeating. When my brother and I were very young, my father, who was also a fire chief, brought home from work some pencils with the phrase, &quot;Do it right the first time&quot; inscribed on them. This message was brought up by my father many times throughout my life, although I&#39;ll admit, there are days even today when something goes wrong and I think back to that message.</p>
<p>It may take extra time that you don&#39;t think you have. That time may seem very valuable. The shortcut you take may seem like it saves those precious seconds. But I have seen in my life, many times when those shortcuts have proven catastrophic, and in most of those situations, I look at them and wonder, had someone taken a few extra moments to do it right, what the outcome might have been.</p>
<p>While the historical issue between response to rescues in New York City is frustrating and sad, since it seems to me to be the confluence of a power struggle and turf battle, instead of celebrating a terrific save the other day, instead we have <a href="http://statter911.com/2011/09/02/raw-video-car-falls-as-nypd-esu-tries-to-raise-it-off-motorcyclist-controversy-in-new-york-over-mans-death/">this tragedy to contend with, as shared with us by Dave Statter on his blog</a>.</p>
<p>I have always learned and always taught that when lifting, we &quot;crib to the lift&quot;. And while the spreaders are not the desired lifting tool, I have used them before and they have worked just fine. I preface that, however by explaining that I am also passionate about physics and when I have used spreaders, I also understood that the force applied must go somewhere, and if the load isn&#39;t stabilized, the force is going to create motion we don&#39;t want. In this case, the force displaced the object alright: lateral to the support (the spreader) and with nothing to support the load (cribbing) the load went to ground (and victim).</p>
<p>I don&#39;t care if you are FDNY, ESU, or anyone else. I have seen this very same shortcut taken before in departments that have had identically catastrophic results. I also recall other times when the load has shifted on the column, in <a href="http://www.cdc.gov/niosh/fire/reports/face200334.html">one case, three stacked air bags</a>. &nbsp;In this case, the firefighter, who happened to also be the salesman of the lift bags and should have a little expertise in their use, himself was killed.</p>
<p>There&#39;s a lesson to be learned in every tragedy. Aside from the physical principles that apply to all of us here on this planet, there&#39;s another very important one. Driving recklessly, failing to wear your seatbelt, not wearing proper PPE, not paying attention to overhead power lines, and in this case, not providing an alternate column to support the load via cribbing, all might seem like they are saving precious seconds, but failing to do the right thing the first time, ended instead in tragedy.</p>
<p>Take a moment to ditch the emotion and be the professionals you are. Do the right thing the first time.</p>
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		<title>A Swedish Massage (or is it message?)</title>
		<link>http://firehousezen.com/2011/08/31/a-swedish-massage-or-is-it-message/</link>
		<comments>http://firehousezen.com/2011/08/31/a-swedish-massage-or-is-it-message/#comments</comments>
		<pubDate>Wed, 31 Aug 2011 13:30:41 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[administration-leadership]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2260</guid>
		<description><![CDATA[I see rational individuals presented with particular situations and instead of reacting to them rationally, they relate to them em[...]]]></description>
			<content:encoded><![CDATA[<p>&nbsp;</p>
<p><a href="http://firehousezen.com/files/2011/08/webDSC01630.jpg"><img alt="" class="alignleft size-thumbnail wp-image-2261" height="150" src="http://firehousezen.com/files/2011/08/webDSC01630-150x150.jpg" title="webDSC01630" width="150" /></a>Between emotion and other factors, sometimes people make issues out of things they know nothing about, or they fail to consider the facts before they resort to anger. &nbsp;So I kept that partially in mind when I saw the headline&nbsp;about the&nbsp;<a href="http://www.firerescue1.com/firefighter-safety/articles/309234-Swedish-firefighter-researcher-schools-FRI-audience-on-safety/" target="_blank">Swedish fire service &ldquo;expert&rdquo;</a>&nbsp;who spoke at FRI this week. &nbsp;Obviously, even the headlines suggested a certain amount of anger from individuals in the American fire service about his statements. &nbsp;</p>
<p>While the headline of the linked article hit me in the gut a little, I was prepared to read something that I would not agree with, nor could ever agree with.&nbsp; In fact, before I even read the article, I already made up my mind that this guy was some academic who had never actually fought a fire before, and now he was going to tell us what we are doing wrong. &nbsp;Before making a statement, however, I actually read the article and you know what?&nbsp; In some of the points he made, he is absolutely right.</p>
<p>I don&rsquo;t equate the comments he made on RIC (people were making unsafe decisions way before we had to come up with a way to save them from those decisions) as being anything other than his observation. &nbsp;While it may seem to him that people drive more recklessly since they feel safer in their cars, I think there are a few other factors at play when we suggest that firefighters have more comfort from having a RIC present, so they are comfortable taking more risk. &nbsp;I think just the understanding of the fact that a two-man or four-man RIC isn&#39;t likely going to get you out of a situation keeps me from going down that slippery slope. &nbsp;But while there are plenty of other things to agree with, those items are debate for another day. &nbsp;What I wanted to talk about was our reactions to the headline as compared to the level of &ldquo;emotional intelligence&rdquo; or commonly known as &ldquo;EQ&rdquo; (in contrast to IQ) that most people have and how EQ relates to certain events.</p>
<p>I want to keep this brief, but it really plays out in society as I see rational individuals presented with particular situations and instead of reacting to them rationally, they relate to them emotionally instead, and fail to grasp the true issues in play.&nbsp; Instead of seeking understanding, they presume their perception of an event to be the &ldquo;facts&rdquo; and are reluctant to see the alternative points of view.&nbsp; Some individuals with higher EQ can be educated, or shown the other views, and then make decisions based on those facts.&nbsp; Others with a little lower EQ may go grudgingly toward understanding.&nbsp; Some go kicking and screaming, and some are completely irrational and unwilling to understand.&nbsp; Obviously, we all score one way or another along that continuum and where we place in there helps us cope with issues that may run counter to our beliefs.</p>
<p>EQ also permits us to temper our behavior and allows us to think before speaking.&nbsp; We have people who frankly, engage their mouths (or fingers, via the keyboard) before comprehending the ramifications of what it is they are saying.&nbsp; While the statements they make may have elements of truth, these statements are &ldquo;their&rdquo; truth, and should also involve a little thinking about other viewpoints as well before being said.</p>
<p>Those of you who have known me for a long time may be laughing right now. &nbsp;I admit, I have said my share of things that I have come to regret later. &nbsp;But as I have gotten older, and hopefully, wiser, I have also brought some life experience and education to the table. &nbsp;Over the last fifteen years or so I have begun to understand that not only are most issues presented to us with only the surface points showing, there is usually plenty of time to blame and yell later; first I need to dig deeper and get the real story.</p>
<p>I challenge you to read what was said by the expert with an open mind, and ask yourself, is he wrong? Is he right?&nbsp; But more importantly, ask yourself about your own personal reaction to his statements.&nbsp; Reluctance to change because a situation is presented differently than the way you think, even in the face of facts that indicate truth, indicate not loyalty or tradition, but stubbornness and ignorance.&nbsp; Seek first to understand, then to be understood.&nbsp; Get the facts, sort them out, and THEN make a decision to speak.&nbsp; It&rsquo;s a whole lot less stressful for you and others who surround you that way.</p>
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		<title>Restricted Vision</title>
		<link>http://firehousezen.com/2011/08/22/restricted-vision/</link>
		<comments>http://firehousezen.com/2011/08/22/restricted-vision/#comments</comments>
		<pubDate>Mon, 22 Aug 2011 18:00:07 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[administration-leadership]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2235</guid>
		<description><![CDATA[Sometimes we become so completely absorbed that we may be paralyzed due to that restricted sightline.]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2011/08/webredDSC00534.jpg"><img alt="" class="alignleft size-thumbnail wp-image-2236" height="150" src="http://firehousezen.com/files/2011/08/webredDSC00534-150x150.jpg" title="webredDSC00534" width="150" /></a>I was on the plane from Denver to Kansas City when the gentleman next to me struck up a conversation.&nbsp; As it turns out, he is a retired educator and clergyman and we shared some observations on technology, especially as it related to the issue of texting.&nbsp; We were laughing/struggling with the image of young people, so engrossed in texting that they were entirely distracted.&nbsp; But at some point I was reflecting on the subject and began to think about it from a different perspective.&nbsp; It seems to me that it is really an issue of intense concentration, to the point of restricting vision.</p>
<p>Being so focused on one thing, it is very easy to lose track of your surroundings.&nbsp; If there is ever a scenario when situational awareness is completely hampered, it is at these moments.&nbsp; Even if, as a leader, you were to &quot;get up on the balcony&quot; to observe from a different perspective, chances are that if your focus were so narrowed on one subject, you still might miss the subtle and even the obvious, when considering impact upon whatever is actually occurring.</p>
<p>Sometimes the challenges we face are so daunting or so in need of our engagement, that we forget to consider alternatives.&nbsp; These issues may cause us to hone in on only the details that are immediately apparent to us, as they may jump right out and comand our attention, and cause us to lose sight of the process: to define the problem, gather the facts, consider alternatives, and implement the solution.&nbsp; Instead we may become completely absorbed in whatever element of that process that causes us the most challenge and we may be paralyzed due to that restricted sightline.&nbsp; And just as importantly, peripheral vision helps us to consider other factors as they intercept our path and instead of navigating away or turning to combat the issue head on, these factors take us completely by surprise.</p>
<p>Consider that while we may be too close to our problem to be objective, we may even not resolve that perspective by standing back from it, because we are fixed on the issue and unwilling to pay attention to subtleties.&nbsp; When faced with a monumental challenge, it helps to step back from it, but it also helps sometimes to put the issue down altogether, to walk away from it and reflect, and then revisit the problem with fresh eyes.</p>
<p>Note: Thanks to my traveling companion for his insight and sharing his observations.&nbsp; And as an FYI, depending on what Irene does, I&#39;ll probably be a little busy, so if you don&#39;t see anything on FHZ for a while, please stop back by because once I get time, I&#39;ll get caught back up again.&nbsp; Thanks for reading.</p>
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		<title>Zen Zone #25</title>
		<link>http://firehousezen.com/2011/08/20/zen-zone-25/</link>
		<comments>http://firehousezen.com/2011/08/20/zen-zone-25/#comments</comments>
		<pubDate>Sat, 20 Aug 2011 13:00:05 +0000</pubDate>
		<dc:creator>Michael "Mick" Mayers</dc:creator>
				<category><![CDATA[administration-leadership]]></category>
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		<guid isPermaLink="false">http://firehousezen.com/?p=2212</guid>
		<description><![CDATA[Only after being faced with hardship and making it through do you realize that these challenges fortify you for any battles ahead.]]></description>
			<content:encoded><![CDATA[<p><a href="http://firehousezen.com/files/2011/08/webDSC00336.jpg"><img alt="" class="alignleft size-thumbnail wp-image-2226" height="150" src="http://firehousezen.com/files/2011/08/webDSC00336-150x150.jpg" title="webDSC00336" width="150" /></a>&quot;<em>If</em><em>&nbsp;you can dream it, you can do it</em>.&quot; &#8211; Walt Disney</p>
<p>In between <a href="http://www.withthecommand.com/TruckAcademy-eastgrande.jpg">class sessions here in Colorado</a>, Chief Ron and his wife, Linda, and I took a scenic tour of <a href="http://www.nps.gov/romo/index.htm">Rocky Mountain National Park</a> by way of the Western Portal, going up to the <a href="http://en.wikipedia.org/wiki/Gore_Range">Gore Range</a> before turning around and going back into town. &nbsp;While the park is incredible and the vistas breathtaking, it occured to us that settlers going west centuries ago must have been awestruck coming off the plains and facing this massive roadblock.</p>
<p>We were also listening to a talk radio show at the same time and the moderator was indicating that we are never just given the keys to leadership, we have to earn them through trial and survival. &nbsp;Only after being faced with hardship and making it through do you realize that these challenges fortify you for any battles ahead.</p>
<p>Sitting in an air conditioned car on the paved road and using GPS to find our path, it became apparent to me that the next time I am faced with adversity, I need to consider these individuals. &nbsp;How daunting it must have been, going to a land unknown to them, packing up everything they had and moving it across the Rockies to forge a better life for themselves. &nbsp;Yet they not only overcame those challenges, they led the making of a new nation. &nbsp;What right do I have to worry about my petty issues?&nbsp;</p>
<p>If you believe in what you are doing, nothing can stop you. Consider the triumphs of others when given impossible odds and realize that you can do anything you dream.</p>
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