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It Can’t Happen Here

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Our prayers need, right now, to be with our brothers at Bryan (TX) Fire Department in their loss of two valiant men, both of whom perished in the line of duty.  We need to also support the two firefighters who were also part of the Rapid Intervention Team that went in and they too, were injured in this fire.

I am not well-versed in the operations of the Bryan Fire Department or their reputation.  I can say that I have read some articles on their operation and have been impressed with what I saw; I have been to their website and they look like a progressive and forward-thinking organization.  They do a lot of the same things my department does and are roughly the same size department as the one I work for.  We run about the same number of calls, if my department were to have a "consistent" population (we have an "off-season" that causes a slight dip in response numbers).  I would bet their people are a lot like the people I work with, and I'd bet their chief officers are a lot like me and my colleagues as well.

My department uses accountability and incident management practices that are considered to be the best in our business, and our culture is such that we use them daily, routinely, and intuitively, from the newest firefighter to the Chief of Department.  We have modern equipment and we have high standards for our personnel.  We are not "safety nazis"; we foster an aggressive approach to fighting fire and dealing with emergency situations, but there is a difference between "aggressive" and "arrogant".  Safety is important, and we believe good situational awareness and good practices will keep us out of trouble, even when operating in harm's way.  From what I can tell, the Bryan Fire Department is one of these types of departments as well.

We don't shoot from the hip at our department.  For the most part, we try to take an unemotional approach to solving the problems we face on scenes.  We get facts, we do the job, and we are proud to say that combined with our codes enforcement and fire prevention activities, we stop fires where we find them.  When someone has a heart attack, between community involvement and everything else that makes up our team approach, we save them.  We have more good days than bad ones, and that is always a force multiplier.  I'd bet Bryan Fire Department is the same way.

As you can tell, I can identify with these guys and I have a lot of respect for their organization.  They are, like a number of departments out there, just like the one I work for.  But while I would like to think it can't happen here at my department, the difference between things going well and things going catastrophically, sometimes, is a crapshoot.  You can do all the right things sometimes and it just takes one element to spin out of control, and tragedy ensues.  I don't know all the facts about this situation, but I know this: we must try to give our people all the chances at success as possible in order for them to have any chance at all.  No raindrop believes it is responsible for the flood, and you wouldn't think a tiny bird could bring down a jet airliner, but small things happen and result in big consequences.  Everytime a brother goes down in the line of duty, it is imperative that we learn from it, so we don't have the same thing happen again.

If you really want to honor the brotherhood, you will walk away from all this with the idea that we must hone our art, we must pay attention to the details, and we must embrace changes that give us the opportunity to go home to our families at the end of the shift.  While we have those among us who would climb into a dumpster fire to put it out, those of us with a respect for the conditions present  at any emergency understand that we risk our lives to an extent just by responding to calls and there isn't a reason sometimes to increase that ratio of risk to reward.  But when we do, we do so with a skeptical eye and we always remember we are sending our brothers in to do a job where they are already, often or not, outmatched.

God Bless our fallen brothers, Lt. Eric Wallace and Lt. Greg Pickard, be with Firefighters Mantey and Moran in their recovery, and especially watch over the Bryan Fire Department and their families during this time. Whatever you do, never say "it can't happen here". Learn the lessons from this and many other incidents, and resolve that while these situations might very well happen outside of our control, we at least won't go down without a fight.

I’m With Stupid But Not Right At This Moment

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Lifted from the Canyon Lake Fire & EMS Facebook Page

I’m afraid my strategy for capturing the interest of the uninitiated has fallen through, so I’m going to have to return to preaching to the choir.  I guess it’s just as well; I’m not sure I want the lunatic fringe stalking around on my site anyway. It just so happens that I’m in the heart of Texas as I write this, talking about leadership to a class of firefighters at Canyon Lake Fire and EMS.  There are also a few from the Bulverde and Spring Branch departments and they seem like a great bunch.

I have had the opportunity to speak a little about what we should be doing as leaders, as well as what we shouldn’t be.  But regardless of how impressive our team is, we are probably all cursed with at least one individual on our team who simply doesn’t get it.  By saying they are “on the team”, it’s really only in the sense that they are assigned to your team and you haven’t found the way to move them along yet.

There are people out there who are surprisingly reluctant to get with the program.  Its as if they have some delusion that if they buck the system long enough, regardless of their piss-poor attitude, archaic methodologies, or lousy work ethic, some sea change will sweep down and save them from the rest of us.

While in my early days I was not the officer that I am today, I still have always said, if you stay off my radar, we can get along just fine.  While that may be an invitation to the slackers to do what they do best, in fact, the slackers find ways to get right up there in my sights and hoist a billboard pretty much saying, “Come and get me.”

I believe that if we give people our expectations, provide them the resources necessary, and provide feedback as they move along, we can get excellent results.  There are those, however, who are more interested in seeing how far they can push the boundaries.

If we (that is, the team) have a shared vision of excellence and we have a good plan to get there, and doing so is for the benefit of those we serve, and we have the approval of those people as well, what on God’s green earth would make anyone otherwise think that it is okay to steer the team in another direction.  My take on it is that if you are that unhappy, just go.  Find some other idiots who want to sit around and be negative and hang out with them.  I can think of plenty of places to find people like that, if you are looking.

I realize that I don’t have the greatest ideas and to some, they might even sound crazy, but at least I HAVE ideas.  I think, therefore, I am.  Those of us who, instead of sitting around bitching, come up with ways to solve problems, while we may always be chasing at things, we are at least moving forward to do so.

This group here in Texas is very fortunate.  Chief Wherry and his staff seem engaged and professional.  They have a bunch of attentive people who are polite and respectful.  The Canyon Lake department is a relatively young department and they don’t have a lot of baggage.  That being said, they are a department with a lot of growing to do and while the foundation seemed to be intact before we got here and will hopefully be strengthened by the time we are gone, it really comes down to what they do with what we have now given them.  From the best I can tell, I think they will be just fine.

FHZ On The Road – Upcoming Classes through Task Force 1

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I’ve been really busy getting the home ready for the holidays. In the meanwhile, though, here’s an update on where and when I’ll be in your part of the world:

February 19-20 – Command for Company Officers, Ballardsville FD, Crestwood, KY (near Louisville)

March 8-9 – Command for Company Officers, Canyon Lake, TX

March 10-11 – Incident Safety Officer, Canyon Lake, TX

March 26 (one day class) – Command 101, Johnson City, NY (near Binghamton)

I expect to continue working with Ron Richards and Task Force 1 to present some really dynamic programs.  There are also some real quality courses being presented that I am not teaching, and you can see those class offerings in this link.  and I even have one in the works that I’ll hopefully be offering beginning in late Spring 2011.  If you are interested in having me come teach or speak at your event, I’m happy to work with you, or point you toward Ron who can help set up some really nice programs with multiple instructors, if that’s what you are looking for.

I hope to have a nice post here in a few days when things settle down but it looks as if everyone else seems to be carrying the load right now just fine.  Until then, thanks again for reading and I hope you are having a great holiday season.